When someone criticizes you at work, how much does it help? Do you get defensive? Or do you enthusiastically start changing your ways? 

Delivery is everything. The inner spiritual cores of both criticizer and criticized must be engaged positively for any worthwhile change to follow. 

How about this example?

My boss told me I'm too arrogant. Right out of the blue during a conversation. And it stung! "Ever since, I've been worrying what I could have done wrong," she said.

Possibly ask yourself this instead. What's going on at the inner core of someone who uses the word arrogant toward a subordinate without warning?

"He's definitely not calm and confident," she said. "He's defensive and angry. Probably because I didn't include him in the presentations I've been making about his business."

So, who owns getting your two spiritual cores back engaged positively?

"Okay, I get it. Telling me I'm arrogant is the symptom not the cause. I'll do my part. I'll go talk with him."she said.

ANE's Spiritual Engagement improves Leadership Effectiveness and produces Sustained Business Performance.

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