SureSupport™ On Demand	Per	Frequency	Price
Consulting, Troubleshooting and Technician Service	quarter hour	One Time	See Hourly Rates
Business Process and Network Analysis		One Time	FREE
Comprehensive Solutions Plans		Ongoing	FREE
Group training		Quarterly	FREE
Custom Application Development			Upon Request
All SureTech.com services are payment due only upon your Satisfaction with services rendered, Guaranteed.
SureSolutions™ Subscription Services	Per	Frequency	Price
SureHelp™ Unlimited Remote
24x7 USA Email and Phone Level I Help Desk	month		$65
Without Subscription	call		$45
Escalations to Level II Help (30% of calls or less)	15 mins
Account Setup	15 mins
SureFiles™ Servers, Security and Protection
Total Protection Antivirus service with Daily Monitoring	month		$9.95
On call data sanitization and disinfection	15 mins
Enterprise Hosted File Server Service
Minimum 5 users, 20 GB disk/user  (SureBack™ additional) Includes Shadow Drive!	month per user		$30
Additional Users (20GB each)	month		$30
Additional Disk Space over 200GB in 50GB increments ($1.50 per GB for less than 200, $2.50 per GB for less than 100GB)	month per 50 GB		$50
Additional GB of SureBack™ Basic (premium Asigra is additional)	month per GB		$2
Additional Users Setup, Configuration and Changes On Demand	15 mins
SureBack™ - Monitored MozyPro Desktop Backukp 10GB	month		19.95
SureBack™ - Monitored MozyPro Additional 10GB	month		14.95
Total Protection Antivirus service with Daily Monitoring			Free
Operating System Updates, Patches and Maintenance			Free
Hardware Maintenance, Upgrades and Fixes			Free
Encrypted Data transport, migration, integrity check			$2,500
Virus, trojan and block level corruption scan
Directory structure analysis, file de-duplication and optimization for business process
Fixed price up to 500 GB and 8 top level directories
SureDesktops™ and SureApplications™
SureDesktop™ Coming Soon for around	month		$100
Microsoft Office Standard	month		$15.95
Microsoft Office Professional	month		$19.95
Microsoft Word	month		$??
Microsoft Excel	month		$??
Microsoft Outlook 2008	month		$1.50
SureExchange and SureSharePoint
Enterprise Microsoft Exchange	month		$16.95
Ultimate Anti Spam			FREE
Blackberry Enterprise Exchange Service per account	month		$14.95
Advanced Exchanged Hosted Archive Mail Journaling (up to 3.6GB)	month		$16.95
Basic Mail Archiving (up to 1GB)	month		$6.95
SharePoint per account (up to 50 MB)	month		$2
Setup or customization of any of the above	15 mins
Additional Storage for any of the above	1GB		$14.95
SureBackup™ Daily Server Backup, On Demand Retreival of 30 revisions of EVERY FILE
Domain name Registration, Configuration and DNS security	year		$49
Website maintenance	month		$98
DNS Management Version Control 24x7 Monitoring On Demand edits, updates and Custom Development up to 5,000 visitors per month Expanded usage per session per month			2 cents
EMAIL Services
Managed IMAP email service, per account	month		$4
Email Forwards	month		$2
Full MS Exchange and Blackberry – see SureExchange
Setup	15 mins
HOURLY RATES			Price
Hourly rates are for actual time spent billed in 15-minute increments. Certain designers, logo and identity developers and other subcontractors may require higher rates, quoted in advance.
Flat Fee projects and Prepaid Retainers are available at discounted rates, also quoted in advance.
SureHelp™ level II remote user support			$110
Weekend or after hours remote user support			$165
SureHelp™ level II remote support of a server at your facility			$130
SureHelp™ in person support at your office
Advance PrePaid - 8 hour monthly minimum			$110
Advance Scheduled - 2 hour minimum per onsite visit			$140
Emergency - 4 hour response time, 2 hour minimum per onsite visit			$165
Weekend or After Hours onsite support			$165
Custom Development			$130
Design and Development of Applications and Productions
NYC Metro Rates
Remote HelpDesk AND Server Support			$140
SureHelp™ at your office			$165
Advance Scheduled - 2 hour minimum per onsite visit Emergency - 4 hour Response time, 3 hour minimum per onsite visit Weekend or After Hours Support
INTERACTIVE AND DESIGN SERVICES SAMPLES UPON REQUEST
Portfolio available at www.iriserve.com Branding Identity, logos and custom graphics Animations Digital photo web production Photo, music and digital rights licensing Video Professional Photo Shoot & Web Production (lights, makeup - on location or studio setting) Custom online transaction systems Search engine optimization engineering Email Campaigns
DIGITAL RIGHTS LICENSING (PHOTOS, MUSIC, DOMAINS) UPON REQUEST