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    <channel>
        <title>Help</title>
        <description>Help</description>
        <link>http://massmind.com/4899</link>
        <lastBuildDate>Tue, 06 Jan 2009 03:26:07 -0400</lastBuildDate>
        <generator>FeedCreator 1.7.2</generator>
        <item>
            <title>Mapping your SureFiles Drives</title>
            <link>http://massmind.com/9853/Mapping_your_SureFiles_Drives</link>
            <description><![CDATA[<p>After successfully configuring your <a href="http://www.suretech.com/9261/Getting_Started_With_SureFiles">secure conection to SureFiles</a>, you may now map your shared drives.  You accomplish by following the steps below.</p>
<p> </p>
<h3>I. Ensure that you are securly connected to SureFiles</h3>
<p>Before you begin insure your Secure Connection to SureFiles is connected.  To determine your connection is established you will see the following &quot;lock icon&quot; in your taskbar:</p>
<p> </p>
<p><img height="29" alt="" width="99" src="http://imgdr.massmind.com/uploads/suretech/images/CAG Client.png" /></p>
<p> </p>
<p>If you do not see this icon, double-click on the Citrix Access Gateway lock icon on your desktop and log in.  If there is no icon on your desktop please follow the instruction on setting up your <a href="http://www.suretech.com/9261/Getting_Started_With_SureFiles"><u><font color="#800080">secure conection to SureFiles</font></u></a>.</p>
<p> </p>
<h3>Mapping you SureFiles Drive</h3>
<p> </p>
<p>1.  Open &quot;My Computer&quot; from your &quot;Start Menu-&gt;My Computer&quot; or by using your &quot;Windows + E&quot; key shortcut.</p>
<p> </p>
<p>2.  Cick on your &quot;Tools&quot; menu and select &quot;Map Network Drive...&quot;</p>
<p><img height="226" alt="" width="394" src="http://imgdr.massmind.com/uploads/suretech/images/map_drive_menu.png" /></p>
<p>3.  SureTech.com has set up two different drives you will map to.  First is a Corporate Drive and second is your own Personal Drive.  The Corporate drive contains folders for different departments in your organization such as Finance, HR, Technology etc...  Your Personal drive is empty by default but allows you to create folders and files as you wish.  For simplicity and consistancay we recommend that you use the drive letters &quot;S&quot; and &quot;P&quot; for these drives.  S stands for &quot;Shared&quot; and  and P stands fir &quot;Personal&quot;, however you may use any available letter if these drive letters are already mapped to a different location.</p>
<p> </p>
<h3> </h3>
<h3>Mapping your Corporate drive </h3>
<p>     1.  Select the &quot;S:&quot; from the drop-down for your drive letter.  ...</p>]]></description>
            <author>Seth Spanogle</author>
            <source>massmind</source>
            <pubDate>Mon, 22 Dec 2008 07:37:49 -0400</pubDate>
            <guid>http://massmind.com/9853/Mapping_your_SureFiles_Drives</guid>
        </item>
        <item>
            <title>Getting Started With SureFiles</title>
            <link>http://massmind.com/9261/Getting_Started_With_SureFiles</link>
            <description><![CDATA[<h3>I. Setting up you secure connection to SureFiles</h3>
<p> </p>
<p>1.  Click this <a href="https://key.suretech.com/">link</a> to download the Citrix VPN plugin.</p>
<p>2.  Enter your User Name and Password* and clck the &quot;Log On&quot;.</p>
<p>3.  On the next page select click the lock icon.  This will begin the installiation process.</p>
<p style="text-align:left;"><img height="66" alt="" width="66" src="http://imgdr.massmind.com/uploads/suretech/images/citrix lock.png" /></p>
<p style="text-align:left;">Citrix Access Gateway</p>
<p style="text-align:left;">4. Select &quot;Run&quot; when you are presented with the following dialog:</p>
<p style="text-align:left;"><img alt="" src="http://imgdr.massmind.com/uploads/suretech/images/citrix%20install.png" /></p>
<p style="text-align:left;"> </p>
<p style="text-align:left;">5.  Accept the &quot;Citrix Software Terms and Conditions of Use&quot;.</p>
<p> </p>
<p>6.  Citrix Client Access will begin to install.  When The install is finished you will see the following notification in the lower right-hand corner of your screen.</p>
<p> </p>
<p><img alt="" src="http://imgdr.massmind.com/uploads/suretech/images/connection established.png" /></p>
<p> </p>
<p>7. <b>If </b>(and it probably won't)<b></b>the client prompts you with the following error message: Type <b>key.suretech.com </b>(Press Enter).</p>
<p><img height="163" alt="" width="409" src="http://imgdr.massmind.com/uploads/suretech/images/FQDN.PNG" /></p>
<p> </p>
<p> * If you do not have your User Name or Password please contact your Account Administrator.</p>
<p> </p>
<p>After you successfully connect to SureFiles please <a href="http://www.suretech.com/9853/Mapping_your_SureFiles_Drives">click here for instructions on how to map your shared drives</a>.</p>]]></description>
            <author>David McKinnis</author>
            <source>massmind</source>
            <pubDate>Tue, 09 Dec 2008 15:03:08 -0400</pubDate>
            <guid>http://massmind.com/9261/Getting_Started_With_SureFiles</guid>
        </item>
        <item>
            <title>How do I set up my IMAP Email Configuration?</title>
            <link>http://massmind.com/9098/How_do_I_set_up_my_IMAP_Email_Configuration</link>
            <description><![CDATA[<p>The following are steps to configure your IMAP email account with SureTech.com.</p>
<p> </p>
<h3><span style="color:#ff0000;"><b>Attention Payment Management Employees and Sales Reps.  </b></span><span style="color:#ff0000;"><b>We have decided to roll back the IMAP mail migration to our origional Exchange.  Please do not make any changes to your current configuration. </b></span></h3>
<p> </p>
<h3><b>I. Changing your default password.</b></h3>
<ol><li>Ensure you have received your default password, incoming and outgoing mail server from your organization's contact.</li>
    <li>Log into your webmail account by clicking <a href="https://webmail8.pair.com/src/login.php?t=1228328264">here</a> and providing your username@domain and default password.  Note: if your website is not hosted by SureTech.com your username@domain will be in the form of username@xxx.xxx.xxx.xxx  Your Account Manager will provide you with that information. For example, Payment Management users will use username@66.39.77.103 as their username and their default password.</li>
    <li>Click on the &quot;Options&quot; link. </li>
</ol><p><img height="150" alt="" width="400" src="http://imgdr.massmind.com/uploads/suretech/images/imap-options.png" /></p>
<p> </p>
<p> 4.  Click on the &quot;Change Your Password&quot;</p>
<p> <img height="75" alt="" width="366" src="http://imgdr.massmind.com/uploads/suretech/images/imap-change-pw(1).png" /></p>
<p>5. Fill in your current password, new password and verify your new password in form provided and click the &quot;Change Password&quot; button.   (note: passwords are case sensitive)</p>
<p> </p>
<p><img height="211" alt="" width="425" src="http://imgdr.massmind.com/uploads/suretech/images/imap-change-pw-form.png" /></p>
<p> </p>
<p> </p>
<h3><b> II.  Setting up your IMAP Account with Outlook 2007</b></h3>
<p> </p>
<p>1.  Open Outlook and Select Tools-&gt;Account Settings from the main menu.</p>
<p>2.  Select &quot;New&quot; from the &quot;Account Settings&quot; window.</p>
<p> </p>
<p><img height="189" alt="" width="567" src="http://imgdr.massmind.com/uploads/suretech/images/outlook-new-account.png" /></p>
<p> </p>
<p>3.  In the new &quot;Add New E-mail Account&quot; window, insure that &quot;Microsoft Exchange, Pop3, IMAP, or HTTP&quot; radio button is selected and click &quot;Next&quot;</p>
<p><img height="162" alt="" width="494" src="http://imgdr.massmind.com/uploads/suretech/images/outlook-new-account2.png" /></p>
<p> </p>
<p>4. Select the &quot;Manually configure ...</p>]]></description>
            <author>Seth Spanogle</author>
            <source>massmind</source>
            <pubDate>Wed, 03 Dec 2008 13:08:11 -0400</pubDate>
            <guid>http://massmind.com/9098/How_do_I_set_up_my_IMAP_Email_Configuration</guid>
        </item>
        <item>
            <title>Configure iPhone for SureMail</title>
            <link>http://massmind.com/8716/Configure_iPhone_for_SureMail</link>
            <description><![CDATA[<p>Setting up the iPhone using Exchange ActiveSync<br />
(iPhone firmware v. 2.0 only)<br />
 <br />
Introduction<br />
This procedure walks through configuring an iPhone for synchronization with your SureMail mailbox via Exchange ActiveSync.<br />
 <br />
ActiveSync will wirelessly synchronize your mail folders, your contacts, and your calendar with your iPhone.<br />
 <br />
Note that only one ActiveSync account can be set up on each device. <br />
 <br />
Setting up the mail Account<br />
1.     On the iPhone, choose Settings, and then choose Mail, Contacts, Calendars.<br />
 <br />
2.     Choose Add Account<br />
 <br />
3.     Choose type Microsoft Exchange:</p>
<p> </p>
<p>4.     On the next screen, enter your email address, and then your UPN Login ID.  This is the login ID that looks like an email address (with an @ sign).  This is the same ID that you would use to log into Outlook or Outlook Web Access.  You can also use the old format if you know your NT4 login ID, by typing in ENOMIA\username, where username is your NT4 ID (in Entourage, the NT4 ID is what you place in the account field).</p>
<p> <br />
The Description field (not shown) is arbitrary, and can be left as-is.  After filling out the information, tap Next.</p>
<p> </p>
<p>NOTE: If you have a wildcard set up in your DNS settings, you may see the following error:</p>
<p>This isnt a problem  just tap Accept and you wont see the error again.</p>
<p> </p>
<p>5.     A new field for Server will pop up on the screen.  For this, enter outlook.suretech.com, and tap Next<br />
The iPhone will verify your account information and if everything has been set up correctly, ...</p>]]></description>
            <author>Bonnie Little</author>
            <source>massmind</source>
            <pubDate>Mon, 10 Nov 2008 16:31:02 -0400</pubDate>
            <guid>http://massmind.com/8716/Configure_iPhone_for_SureMail</guid>
        </item>
        <item>
            <title>Configure Outlook 2007 with SureMail</title>
            <link>http://massmind.com/8709/Configure_Outlook_2007_with_SureMail</link>
            <description><![CDATA[<p>Note: Screenshots are from Windows Vista, but the procedure is the same for Vista and XP</p>
<p> </p>
<p><span style="font-size:larger;"><b>Part 1 - Creating a new Profile</b></span></p>
<p> </p>
<p>1.  Click the Start button choose Control Panel, and on the left-hand pane, click Classic View.  Then choose Mail from the list of options:</p>
<p> </p>
<p><img height="363" alt="" width="500" src="http://imgdr.massmind.com/uploads/suretech/images/img1(1).jpg" /></p>
<p> </p>
<p>2.  Next, click &quot;Show Profiles&quot;:</p>
<p> </p>
<p><img height="304" alt="" width="457" src="http://imgdr.massmind.com/uploads/suretech/images/img2.jpg" /></p>
<p> </p>
<p>3.  Next, you will come to the following screen, which may or may not have a pre-existing profile.  Either way, click Add:</p>
<p> </p>
<p><img height="411" alt="" width="354" src="http://imgdr.massmind.com/uploads/suretech/images/img3.jpg" />p</p>
<p> </p>
<p> </p>
<p>and give your profile a descriptive name...</p>
<p> </p>
<p><img height="158" alt="" width="318" src="http://imgdr.massmind.com/uploads/suretech/images/img4(1).jpg" /></p>
<p> </p>
<p><span style="font-size:larger;"><b>Part 2 - Configuring Your Account</b></span></p>
<p> </p>
<p><span style="font-size:larger;">1.  If you are setting up Outlook 2007 for the first time, you will see the following two screens; click Next on the Outlook 2007 Startup screen, and then answer Yes to the question of whether youd like to set up an email account.  If youve used Outlook 2007 before, youll jump straight to the screen in step 2. </span></p>
<p> </p>
<p><span style="font-size:larger;"><img height="236" alt="" width="314" src="http://imgdr.massmind.com/uploads/suretech/images/img6.jpg" /><img height="236" alt="" width="314" src="http://imgdr.massmind.com/uploads/suretech/images/img6(1).jpg" /></span></p>
<p> </p>
<p><span style="font-size:larger;">2.  This next screen is entitled Auto Account Setup.  Here, youll want to enter your name and your email address, and then click Next.</span></p>
<p> </p>
<p><span style="font-size:larger;"><img height="409" alt="" width="547" src="http://imgdr.massmind.com/uploads/suretech/images/img7.jpg" /></span></p>
<p> </p>
<p><span style="font-size:larger;">3.  You'll see the following screen for a few moments:</span></p>
<p> </p>
<p> </p>
<p> </p>
<p><img height="430" alt="" width="576" src="http://imgdr.massmind.com/uploads/suretech/images/img8(1).jpg" /> </p>
<p><span style="font-size:larger;">You'll now ...</span></p>]]></description>
            <author>Seth Spanogle</author>
            <source>massmind</source>
            <pubDate>Mon, 10 Nov 2008 10:23:11 -0400</pubDate>
            <guid>http://massmind.com/8709/Configure_Outlook_2007_with_SureMail</guid>
        </item>
        <item>
            <title>SurePhones™ Network Survey</title>
            <link>http://massmind.com/8682/SurePhones_Network_Survey</link>
            <description><![CDATA[<p></p>]]></description>
            <author>Alberto Molina</author>
            <source>massmind</source>
            <pubDate>Thu, 06 Nov 2008 18:56:33 -0400</pubDate>
            <guid>http://massmind.com/8682/SurePhones_Network_Survey</guid>
        </item>
        <item>
            <title>Open another users SureMail calendar through Entourage</title>
            <link>http://massmind.com/8679/Open_another_users_SureMail_calendar_through_Entourage</link>
            <description><![CDATA[<p>(1)   From within Entourage, choose File  Open Other Users Folder</p>
<p>(2)   Click the Find User button.</p>
<p>(3)   Enter the first few letters of the name of the person whose folder you want to open, and click Find.</p>
<p>(4)   Highlight the persons name, and click Advanced</p>
<p>(5)   Here, you need to modify the name of the Exchange server.  It defaults to mail.thoughtbus.com, which youll want to replace with <a href="https://mail.thoughtbus.com/exchange/{The">https://outlook.suretech.com/exchange/ </a>{The email address of the person whose calendar you are opening}.  Or, if you are not using SSL, use http://... instead of https://....</p>
<p> </p>
<p>Example:</p>
<p><a href="mailto:John.Smith@abc.com">John.Smith@abc.com</a> has granted <a href="mailto:Mary.Smith@abc.com">Mary.Smith@abc.com</a> permissions to his calendar folder.  In order to view it, Mary must follow the steps above, and at step 5, she will enter <a href="https://mail.thoughtbus.com/exchange/john.smith@abc.com">https://outlook.suretech.com/exchange/john.smith@abc.com</a> as her Exchange server name.</p>
<p> </p>
<p>Hit the OK button to get out of the Advanced screen, and then hit it again to get back to your original screen.</p>
<p>(6)   Choose the type of folder youd like to open, and hit OK.</p>
<p>(7)   You will now see the desired folder in your Views.</p>
<p> </p>]]></description>
            <author>Seth Spanogle</author>
            <source>massmind</source>
            <pubDate>Thu, 06 Nov 2008 13:10:11 -0400</pubDate>
            <guid>http://massmind.com/8679/Open_another_users_SureMail_calendar_through_Entourage</guid>
        </item>
        <item>
            <title>How to change your SureMail Password?</title>
            <link>http://massmind.com/8668/How_to_change_your_SureMail_Password</link>
            <description><![CDATA[<p>How do I change my SureMail password?<br />
 <br />
In order to change you SureMail password, please use the Outlook Web Access interface.  (It cannot be done with the standard Outlook client.)  Logon to Outlook Web Access by browsing to <a href="https://outlook.suretech.com"><u><font color="#0066cc">https://outlook.suretech.com</font></u></a>.  After logging into your SureMail mailbox, choose Options, in the upper-right corner of the screen:</p>
<p> </p>
<p><img alt="" src="http://imgdr.massmind.com/uploads/suretech/images/options_screen.jpg" /></p>
<p> </p>
<p>Once you click the Options button, youll see the following screen, on the left side of which is the Change Password option.  Click this, and youll see an area where youre prompted for your old and new passwords:</p>
<p> </p>
<p><img alt="" src="http://imgdr.massmind.com/uploads/suretech/images/change_pw_link.jpg" /></p>
<p> </p>
<p>Once youve filled in these fields, click Save, and you should be all set.</p>
<p> </p>
<p> </p>]]></description>
            <author>Alberto Molina</author>
            <source>massmind</source>
            <pubDate>Wed, 05 Nov 2008 17:13:08 -0400</pubDate>
            <guid>http://massmind.com/8668/How_to_change_your_SureMail_Password</guid>
        </item>
        <item>
            <title>SurePhones Manual </title>
            <link>http://massmind.com/7618/SurePhones_Manual</link>
            <description><![CDATA[<h2>Known Issues</h2>
<ol><li>Call conference only works with 3 way calling on hard phones.  Soft phones can reportedly handle up to 10 simultaneous calls</li>
    <li>Currently it is not possible to automatically hit dial and successfully call a number from the Caller ID list - these must be redialed manually.<span class="Apple-style-span" style="font-family:Arial;font-size:16px;"><br /></span></li>
</ol><h2> </h2>
<h2>Key Training Issues</h2>
<ol><li>BUTTONS DO NOT DIAL AS YOU PUSH THEM:
    <ul><li><span class="Apple-style-span" style="color:rgb(0,0,0);">Its almost like email: when you enter a phone number the system then SENDS the phone number to connect you. </span></li>
        <li><span class="Apple-style-span" style="color:rgb(0,0,0);">The phones are sensitive to the TIMING of your pushing the buttons.  Dialing 3 or 4 digits and then pausing can result in a failed cal.  </span></li>
        <li>To control this you can <span style="background-color:#FFFF00;"><b>change the delay before dialing preferences setting</b></span>.</li>
    </ul></li>
    <li>BLIND vs MANAGED call Transferring</li>
    <li>RING OUT</li>
    <li>FIND ME FOLLOW ME<br />
     </li>
</ol><p> Pending Configuration Items</p>
<ol><li>Outbound call forwarding setup</li>
</ol><p> </p>
<h1><span style="font-size:18pt;line-height:115%;">IP Phone User Guide - Mailbox, Mute and Hold Buttons</span></h1>
<p class="MsoNormal"><u><span style="font-size:12pt;line-height:115%;">Dialing a Telephone Number</span></u></p>
<p class="MsoNormal">Activate a dial-tone prompt one of four ways:</p>
<p class="MsoListParagraphCxSpFirst" style="text-indent:-.25in;"><span style="font-family:Symbol;"><span>·<span style="font:7pt 'Times New Roman';">         </span></span></span>Lifting the headset</p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent:-.25in;"><span style="font-family:Symbol;"><span>·<span style="font:7pt 'Times New Roman';">         </span></span></span>Press the speaker button</p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent:-.25in;"><span style="font-family:Symbol;"><span>·<span style="font:7pt 'Times New Roman';">         </span></span></span>Press an empty line button</p>
<p class="MsoListParagraphCxSpLast" style="text-indent:-.25in;"><span style="font-family:Symbol;"><span>·<span style="font:7pt 'Times New Roman';">         </span></span></span>Press the headset button (only when a headset is connected)</p>
<p class="MsoNormal">Enter the phone number using your ...</p>]]></description>
            <author>Alberto Molina</author>
            <source>massmind</source>
            <pubDate>Wed, 17 Sep 2008 18:07:29 -0400</pubDate>
            <guid>http://massmind.com/7618/SurePhones_Manual</guid>
        </item>
        <item>
            <title>Satisfaction Survey</title>
            <link>http://massmind.com/7371/Satisfaction_Survey</link>
            <description><![CDATA[<p style="text-align:center;"></p>]]></description>
            <author>Alberto Molina</author>
            <source>massmind</source>
            <pubDate>Tue, 22 Jul 2008 18:25:32 -0400</pubDate>
            <guid>http://massmind.com/7371/Satisfaction_Survey</guid>
        </item>
        <item>
            <title>How Can I Change My Email Address?</title>
            <link>http://massmind.com/7110/How_Can_I_Change_My_Email_Address</link>
            <description><![CDATA[<p>To change your email address:</p>
<ul><li>click the log in button at the top left</li>
    <li>type in your email address and password*</li>
    <li>then click on your name at top left once you are logged in</li>
    <li>Click on the word email in your profile page (next to your email address)</li>
    <li>type in your new email address in the email address field</li>
    <li>click change!</li>
</ul><p>* If you have not set a password yet or can't remember your password:</p>
<ul><li>click login at the very top of the site</li>
    <li>click need password?</li>
    <li>Fill in your email address and hit send</li>
    <li>click on the link in your email</li>
    <li>voila!</li>
</ul><p> </p>]]></description>
            <author>Dana Molina</author>
            <source>massmind</source>
            <pubDate>Sun, 11 May 2008 21:13:32 -0400</pubDate>
            <guid>http://massmind.com/7110/How_Can_I_Change_My_Email_Address</guid>
        </item>
        <item>
            <title>User Permission Levels on YAAMNY</title>
            <link>http://massmind.com/7092/User_Permission_Levels_on_YAAMNY</link>
            <description><![CDATA[<p><b>Anonymous</b> - allows you to add new posts and register by adding a post; you can view all public content.</p>
<p><b>Registered User </b>- allows you to edit/delete content that you've written; view all public content; see all private content; belong to private groups and view their content.</p>
<p><b>Site Editor </b>- can view and edit all content across the site, including private content.</p>
<p> </p>]]></description>
            <author>Alberto Molina</author>
            <source>massmind</source>
            <pubDate>Thu, 08 May 2008 14:14:34 -0400</pubDate>
            <guid>http://massmind.com/7092/User_Permission_Levels_on_YAAMNY</guid>
        </item>
        <item>
            <title>Refunds Returns and Quality Guarantee</title>
            <link>http://massmind.com/6994/Refunds_Returns_and_Quality_Guarantee</link>
            <description><![CDATA[<p>Your satisfaction is always guaranteed for YAAMNY purchases as follows:</p>
<p>If the purchase is for an event ticket, the full ticket price minus the processing fee (&quot;Fee&quot;) is refundable up until 72 hours before the date of the event.</p>
<p>There are no refunds for event tickets after 72 hours before the event start time.  Event tickets purchased through this website should be printed and brought to the event.  The email confirmation is your only ticket.</p>
<p>All other digital products purchased on this website are refundable for 30 days from the date of purchase.</p>
<p>A complete refund of the purchase price is the entire guarantee of your satisfaction.  YAAMNY does not provide exchanges, warranties or any guarantees beyond a full refund according to the terms stated here.</p>
<p> </p>]]></description>
            <author>Alberto Molina</author>
            <source>massmind</source>
            <pubDate>Tue, 15 Apr 2008 12:52:53 -0400</pubDate>
            <guid>http://massmind.com/6994/Refunds_Returns_and_Quality_Guarantee</guid>
        </item>
        <item>
            <title>What do the TopazPort mailer statistics mean?</title>
            <link>http://massmind.com/6616/What_do_the_TopazPort_mailer_statistics_mean</link>
            <description><![CDATA[<p>Unique Opened and Open Rate under represent the number of unique recipients because they count only successful pings to our servers.  Blackberries, Text only Readers and all mail readers where the user does not select download pictures are not counted.<br /><br />
Total opened includes every time the email is opened and read.  Our experience is the actual  number of  readers is somewhere between Unique and Total and the actual open rate is at least 50% higher than the reported Open Rate. </p>]]></description>
            <author>Dana Molina</author>
            <source>massmind</source>
            <pubDate>Wed, 05 Mar 2008 14:15:47 -0400</pubDate>
            <guid>http://massmind.com/6616/What_do_the_TopazPort_mailer_statistics_mean</guid>
        </item>
        <item>
            <title>How to use the TopazPort mailer</title>
            <link>http://massmind.com/6615/How_to_use_the_TopazPort_mailer</link>
            <description><![CDATA[<p>The TopazPort mailer allows you to integrate e-blasts with your web content.  </p>
<p>Let your users know about the new edits to your site, and more importantly encourage your users to contribute content to the site.</p>
<p>Content for the e-blasts can be selected by choosing content posts on the site you want to include. </p>]]></description>
            <author>Dana Molina</author>
            <source>massmind</source>
            <pubDate>Wed, 05 Mar 2008 14:13:50 -0400</pubDate>
            <guid>http://massmind.com/6615/How_to_use_the_TopazPort_mailer</guid>
        </item>
        <item>
            <title>Schedule of Fees</title>
            <link>http://massmind.com/6611/Schedule_of_Fees</link>
            <description><![CDATA[<div class="fee">
<h1><span class="Apple-style-span" style="font-size:15px;font-family:Times;"></span>SureSupport On Demand
            Per
            Frequency
            Price
        Consulting, Troubleshooting and Technician Service
            quarter hour
            One Time
            See Hourly Rates
        Business Process and Network Analysis
             
            One Time
            FREE
        Comprehensive Solutions Plans
             
            Ongoing
            FREE
        Group training
             
            Quarterly
            FREE
         
             
             
             
        Custom Application Development
             
             
            Upon Request
         
        All SureTech.com services are payment due only upon your Satisfaction with services rendered, Guaranteed.
         
        SureSolutions Subscription Services
            Per
            Frequency
            Price
        </h1></div>]]></description>
            <author>Bonnie Little</author>
            <source>massmind</source>
            <pubDate>Tue, 04 Mar 2008 15:42:37 -0400</pubDate>
            <guid>http://massmind.com/6611/Schedule_of_Fees</guid>
        </item>
        <item>
            <title>Loging In Again and Activating Your Account to Edit Your Posts</title>
            <link>http://massmind.com/6523/Loging_In_Again_and_Activating_Your_Account_to_Edit_Your_Posts</link>
            <description><![CDATA[<p>When you make a post on a site, your account is automatically created with the Name and Email you use to post.<br /><br />
To activate your account:</p>
<ul><li>hit login in the top left</li>
    <li>hit need password</li>
    <li>enter the email you used when you made the post</li>
    <li>click the link in the email we send you</li>
    <li>set your password</li>
    <li>if the system doesnt have you logged in at that point just login using the login button at the top left of the screen (you know you are logged in when it says Welcome YOUR NAME at the very top left of the screen.</li>
    <li>When you are logged in you will be able to edit all the posts you have created.</li>
</ul><p> </p>]]></description>
            <author>Alberto Molina</author>
            <source>massmind</source>
            <pubDate>Wed, 27 Feb 2008 09:07:18 -0400</pubDate>
            <guid>http://massmind.com/6523/Loging_In_Again_and_Activating_Your_Account_to_Edit_Your_Posts</guid>
        </item>
        <item>
            <title>How can I use my own Domain or Subdomains?</title>
            <link>http://massmind.com/6440/How_can_I_use_my_own_Domain_or_Subdomains</link>
            <description><![CDATA[<p>Any subdomain, like for example of a member site, dharmony.dwighthall.org can be pointed externally to an entirely different website OR can be pointed internally, so that it becomes a shortcut to a specific page such as dwighthall.org/volunteering<br />
 </p>]]></description>
            <author>Dana Molina</author>
            <source>massmind</source>
            <pubDate>Mon, 18 Feb 2008 15:37:37 -0400</pubDate>
            <guid>http://massmind.com/6440/How_can_I_use_my_own_Domain_or_Subdomains</guid>
        </item>
        <item>
            <title>Need a password, or forgot my password?</title>
            <link>http://massmind.com/6365/Need_a_password_or_forgot_my_password</link>
            <description><![CDATA[<ul><li>click login at the very top of the site</li>
    <li>click need password?</li>
    <li>Fill in your email address and hit send</li>
    <li>click on the link in your email</li>
    <li>voila!<br />
     </li>
</ul>]]></description>
            <author>Dana Molina</author>
            <source>massmind</source>
            <pubDate>Thu, 14 Feb 2008 10:50:25 -0400</pubDate>
            <guid>http://massmind.com/6365/Need_a_password_or_forgot_my_password</guid>
        </item>
        <item>
            <title>Happy Holidays 2007 from TopazGroup</title>
            <link>http://massmind.com/6311/Happy_Holidays_2007_from_TopazGroup</link>
            <description><![CDATA[<div align="center"><object codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=7,0,19,0" width="500" height="280">
  <param name="movie" value="http://dev.massmind.com/the-network/sites/massmind/topazgroup/uploads/files/holidaycard.swf" /><param name="quality" value="high" /></object> </div>]]></description>
            <author>Alberto Molina</author>
            <source>massmind</source>
            <pubDate>Mon, 11 Feb 2008 15:55:58 -0400</pubDate>
            <guid>http://massmind.com/6311/Happy_Holidays_2007_from_TopazGroup</guid>
        </item>
        <item>
            <title>Support</title>
            <link>http://massmind.com/6305/Support</link>
            <description><![CDATA[<h2>Welcome to your One Click Club</h2>
<p> If you want to post content to your site mouse over the <a href="add content">add content </a>link in the menu bar and select the type post you want to make.</p>
<p>If you have general questions see the <a href="http://massmind.com/oneclickclubs/view/5912/FAQs">FAQs</a> or browse the <a href="help">Help</a> section.</p>
<p>Also if you are <span style="color:rgb(128,0,0);"><b>the site editor</b></span> (and logged in of course)</p>
<ul><li>
    <p>to customize the look of your banners, simply click edit above either banner to change the images. </p>
    </li>
    <li>
    <p>to customize your menu bar, click the edit button above the menu bar and change the section headings and links.</p>
    </li>
    <li>
    <p>for Special Needs and customizations, please contact us at.</p>
    </li>
</ul><p><a href="http://topaz.net/Our_Team"><u><span style="color:rgb(255,102,0);">The OneClickClub Team</span></u></a><span style="color:rgb(255,102,0);"> is </span><a href="../../../topazgroup/mission"><u><span style="color:rgb(255,102,0);">dedicated to providing useful services</span></u></a><span style="color:rgb(255,102,0);"> and we stand behind your satisfaction.</span></p>
<h3> </h3>
<p>If you have thoughts, suggestions or concerns we would love to hear from you:</p>
<p><strong>212.481.1681 or email <script type="text/javascript">
 
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<p><strong><strong>This site is powered by ...</strong></strong></p>]]></description>
            <author>Dana Molina</author>
            <source>massmind</source>
            <pubDate>Mon, 11 Feb 2008 13:19:20 -0400</pubDate>
            <guid>http://massmind.com/6305/Support</guid>
        </item>
        <item>
            <title>Embedding CSS in a Post</title>
            <link>http://massmind.com/6239/Embedding_CSS_in_a_Post</link>
            <description><![CDATA[<p>add CSS inline html:<br /><br />
&lt;style type='text/css'&gt;<br />
sytle from .css<br /><br />
&lt;/style&gt;<br /><br />
or like this within a div:<br />
style=&quot;border: 1px; &quot;<br /><br /><br />
A sample that looks good<br /><br />
class .intro<br />
 </p>
<p><font style="margin:0px 0px 9px;padding:0px;font-size:16px;color:rgb(153,0,0);font-weight:normal;line-height:23px;">Rather than a mass customer base, advertising on these blogs gives lobbyists unbridled access to an extremely valuable audience: Britains political elite</font></p>
<p>&lt;font style=&quot;margin:0px; margin-bottom: 9px; padding:0px; font-size:16px; color: #990000; font-weight:normal; line-height: 23px;&quot;&gt;&amp;lsquo;Rather than a mass customer base, advertising on these blogs gives lobbyists unbridled access to an extremely valuable audience: Britain&amp;rsquo;s political elite&amp;rsquo;&lt;/font&gt;</p>]]></description>
            <author>Alberto Molina</author>
            <source>massmind</source>
            <pubDate>Thu, 07 Feb 2008 15:25:19 -0400</pubDate>
            <guid>http://massmind.com/6239/Embedding_CSS_in_a_Post</guid>
        </item>
        <item>
            <title>add content mm</title>
            <link>http://massmind.com/6198/add_content_mm</link>
            <description><![CDATA[<hr /><p style="text-align:center;"><img width="308" height="160" src="http://imgdr.massmind.com/media/uploads/massmind/groupart.png" alt="" /></p>
<hr /><center>
<h3><font color="#ff6600">The Massmind Mosaic wants <strong>YOU</strong></font></h3>
<h3><font color="#ff6600"><strong>to be a part of it</strong></font></h3>
</center>  <hr /><h3>Your Contributions</h3>
<ul><li><a title="click to add an event" href="/new/autouserevent">Add an Event</a></li>
    <li><a title="begin an article page on any topic - that ANYBODY can edit" href="/new/article">Add News, Videos, Announcements or Articles</a></li>
    </ul><h3>Classifieds</h3>
    <ul><li><a title="Looking for a tenant? - post on YaleNet" class="external text" href="/new/autouserrental">Post a Housing Offered Classified</a></li>
        <li><a title="Looking for the perfect pad?  Put your desires on YaleNet!" class="external text" href="/new/aurentalsought">Post a Housing Wanted Classified</a></li>
        <li><a title="Find the perfect Yalie to compliment your team" class="external text" href="/new/autouseremployment">Post an Employment Classified</a></li>
    </ul><h3>Photos</h3>
    <ul><li><a title="upload your snapshots" class="external text" href="/new/photo">Add a Photo</a></li>
    </ul><h3>Add Promotional HTML</h3>
    <ul><li><a href="http://yaamny.net/5641/Yalenet_Content_Promotional_Specifications">Read the Specifications Here</a></li>
    </ul><h3>Admin Only Modules</h3>
    <ul><li><a title="Enter any kind of HTML if you are a Site Manager" class="external text" href="/new/htmlobjekt">Create an HTML Module</a></li>
        <li><a title="Manage members, newsletters and content by group" class="external text" href="/new/group">Add a SubGroup or Team to your Site</a></li>
        <li><a title="add a tag to the site to categorize any new posts or contributions" class="external text" href="/new/group">Add a section</a></li>
        <li><a title="display any section tags in a module style list" class="external text" href="/new/listofposts">Add A Channel List</a></li>
    </ul><p> </p>
    <hr /><p> </p>]]></description>
            <author>Alberto Molina</author>
            <source>massmind</source>
            <pubDate>Tue, 05 Feb 2008 09:13:24 -0400</pubDate>
            <guid>http://massmind.com/6198/add_content_mm</guid>
        </item>
        <item>
            <title>Terms Of Service</title>
            <link>http://massmind.com/6127/Terms_Of_Service</link>
            <description><![CDATA[<h1>DEMO PERIOD, FREE TRIAL, FREE SERVICE</h1>
<p>Though we do not expect to terminate service, you agree that your site may be deleted at any time without notice.</p>
<h2><span class="mw-headline">CONTENT</span></h2>
<p>All content posted on this site is owned by YaleNet, a volunteer service of the <a href="http://yaamny.net">Yale Alumni Association of Metropolitan New York,</a> user has no recourse, all data may be deleted at any time, all data may be used by YaleNet for any purpose whatsoever.</p>
<h2><span class="mw-headline">NO LIABILITY</span></h2>
<p>YaleNet is not liable for any content posted on the YaleNet sites.  YaleNet is not liable for any loss of content.  Service is provided for informational and entertainment peruposes only at no charge and with no warranty whatever.</p>
<h1>PAID SUBSCRIPTIONS, TOPAZ GROUP CLIENTS</h1>
<p>Servics are provided under a separate written agreement.  If you do not have a separate written agreement from Topaz Group Ventures, Inc you are using these online services under the DEMO PERIOD, FREE TRIAL terms.</p>
<h2><span class="mw-headline">CONTENT</span></h2>
<p>All data is owned by client and will be backed up and protected with reasonable care. Content will not be used by Topaz Group or related companies without client permission for any reason whatsoever.</p>
<p> </p>]]></description>
            <author>Dana Molina</author>
            <source>massmind</source>
            <pubDate>Fri, 01 Feb 2008 13:28:35 -0400</pubDate>
            <guid>http://massmind.com/6127/Terms_Of_Service</guid>
        </item>
        <item>
            <title>A Field Guide To Managing Online Clubs</title>
            <link>http://massmind.com/5766/A_Field_Guide_To_Managing_Online_Clubs</link>
            <description><![CDATA[<p></p><p style="text-align:center;"><span style="color:rgb(153,51,0);"><b>&gt;&gt; this document is for use on all OneClickClub sites, please edit with this in mind &lt;&lt;</b></span></p>
<h1><span style="color:rgb(255,102,0);"><a></a>Organizing a Club</span></h1>
<h2><span style="color:rgb(0,0,255);">Leadership and Governance<br /></span></h2>
<h3 style="color:#FF0000;"><span style="color:rgb(0,0,255);"></span></h3>
<p>The key to sustaining your group is ensuring more than one person has ownership of the group.</p>
<p>Extending ownership involves reaching out to other collaborators and also documenting policies for the organization and management of the group. </p>
<p>The combination of Leadership (time and effort expeded by individuals) and Governance (documents and policies to guide Leadership efforts) is the essential life force of an organization.  If assembled correctly this combination will give your organization a life of its own.</p>
<p> </p>
<hr /><h1><span style="color:rgb(255,102,0);"><a></a>Organizing a Social</span></h1>
<h2><span style="color:rgb(0,0,255);">Putting together a Host Committee<br /></span></h2>
<h3 style="color:#FF0000;"><span style="color:rgb(0,0,255);"></span></h3>
<p>If you want a lot of people to come it helps to have lots of people inviting people to  your event. </p>
<p>There are two key elements to this:</p>
<ul><li>get a diverse group to act as hosts</li>
    <li>make sure everyone hosting has ownership over the event</li>
</ul><h3>Getting a Diverse Host Committee</h3>
<p>It is ideal to collect hosts that are spread among the demographics of your constituency.  If you share Hosting duties with only your best friends, then you are less likely to reach into areas of your constituency where you may not already have as strong relationships.</p>
<p>You may also want to consider</p>
<ul><li>defining a mission for your event</li>
    <li>the diversity of your host committee (age, vocation, socioeconomic)</li>
</ul><p> </p>
<h3>Reaching Out</h3>
<p>Reaching out to collaborators almost always takes personal contanct and rapor.   ...</p>]]></description>
            <source>massmind</source>
            <pubDate>Tue, 27 Nov 2007 14:29:43 -0400</pubDate>
            <guid>http://massmind.com/5766/A_Field_Guide_To_Managing_Online_Clubs</guid>
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