Here's a solution to a common leadership error for anyone who accepts the power of his or her inner spiritual core to improve performance.

Picture yourself at work. A big customer problem has just come up. What do you say to start looking for an answer?

Please don't say: "Who Caused This Problem?"

Where you look for the cause sets up the pathway for the solution. Blame may give momentary satisfaction, but it sets up a pathway of defensiveness and destruction.

Instead, point the finger to your own inner core. Not to take blame, but to own your part in the solution. Then you find the inner calm and confidence you need to find a constructive pathway to a better business result. It's in these difficult moments that your inner core helps your leadership shine with colleagues. Read more practical suggestions on finger pointing.

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Dr. Stephen G. Payne
Chairman, A New Equilibrium
1-800-532-3379