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Hackers and exploits and viruses, oh my!
The recent WannaCry ransomware virus outbreak has a lot of people wondering how to keep themselves safe from hackers. There will be the usual folks who say you should stay away from Windows machines because they are the only ones with vulnerabilities. Or that it's all the NSA's fault ...How do I Protect from Ransomware
Ransome Ware We are seeing an increase in the number of incidents where: · You receive an email asking you to click on a link or open attachment. NEVER DO THIS UNLESS YOU ARE ABSOLUTELY SURE WHO THE SENDER IS AND YOU ARE EXPECTING THE EMAIL. · The message ...Work For Topaz
Solutions Specialist 1 (Microsoft Admin Level II)
Solutions Specialist 1 (Microsoft Admin Level II) Position Details: SureTech is a leading Cloud IT Department and HelpDesk solution serving hundreds of small to medium-sized businesses nationwide. We seek a saavy and adventurous technician with excellent customer service skills to join our team. Role Objective: Support the Solutions Operation team ...Project Manager
Project Manager Role Objective: Document business and technology processes and mitigating technology risks through extraordinary communication skills and process driven critical thinking. Identify, communicate, and manage project activity risks and opportunities in order to maximize return on resource utilization. Skills: Deliverables: Task-driven with great schedule management skills Increase efficiency ...Sales Administrator
Sales Administrator Position Details: SureTech is a leading Cloud IT Department and HelpDesk solution serving hundreds of small to medium-sized businesses nationwide. We seek one extraordinary Sales Administrator to join our Business Analysis team. Position offers opportunity to work with a variety of businesses through the sales, on boarding and ...Senior Developer
SureTech.com is a growing IT start-up serving small to medium-sized businesses nationwide. We are looking for an experienced Senior Developer. Your duties would include: Position Requirements: 5+ Year's experience in PHP. Experience with at least one of .Net, Perl, Java, C/C++, VB Ability to think on their own. Ability ...Social Media and Project Manager Position Available
SureTech.com is a rapidly growing IT company serving small to medium-sized businesses nationwide. We are looking for a Social Media Maven (SMM) to be responsible for spreading the SureTech.com customer experience accross the interwebs wherever our services may be valued. This includes working on content within SureTech.com ...Dispatch Manager
Dispatch Manager Role Objective: To be the first contact presenting, promoting and delivering the SureTech service promise to all SureTech customers. To internalize and build on the SureTech mission and Brand Experience by maximizing customer satisfaction with the delivery of SureTech services. Skills: Deliverables: Highly developed empathy and emotional intelligence ...Recent Posts (more...)
- Sales Administrator
- Solutions Specialist 1 (Microsoft Admin Level II)
- SureDesk Login Issue December 26, 2019
- SureDesk File Server Disconnect December 23, 2019
- SureDesk Server Crash September 6, 2018
- 8 Tips for a Healthier Laptop
- SureDesk Login Server Issue July 2, 2018
- Installing_Citrix_for_SureDesk
- SureDesk Citrix Help Trusted Sites
- Customer Support
- Business News
- Celebrity News
Sections:Help
SureDesk™ Citrix Help
Installing Citrix - Web Panel - Trusted Site - Compatibility Mode - Disconnecting - Citrix Bar
To prevent any issues accessing the Citrix Web Panel and your SureDesk™ we recommend setting https://so5.suretech.com as a trusted site in your web browser.
How you make a site trusted depends on what internet browser you are using.
Internet Explorer
- Go to Tools menu
- Select Internet Options
- Security tab
- Select Trusted sites
- Click on Sites button
- Make sure https://so4.suretech.com is shown and click Add
- Next go to Tool Menu again
- Select Compatability View Settings
- Make sure suretech.com is shows and select Add
Mozilla Firefox
Firefox does not require trusted sites. The only step needed to ensure SureDesk login works is to go to:
- Go to so4.suretech.com
- Select the Firefox Menu
- Select Add Ons
- Select Plug Ins
- Select Always Activate Dropdown next to: Citrix ICA and Citrix Offline PlugIns
Google Chrome
- Go to https://so5.suretech.com
- Click on the wrench for the main menu
- Click on Options
- Click on Under the Hood
- Select Network
- Click on Change proxy settings…
- Select Security tab
- Click on Trusted Sites
- Select Sites button
- Make sure https://so5.suretech.com is shown and click Add
- Click Close than click Ok
Apple Safari
- Go to https://so5.suretech.com
- Go to Mac Utilities
- Click Keychain settings
- Find the so4.suretech.com certificate and select Trusted under the drop down menu.