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Hackers and exploits and viruses, oh my!
The recent WannaCry ransomware virus outbreak has a lot of people wondering how to keep themselves safe from hackers. There will be the usual folks who say you should stay away from Windows machines because they are the only ones with vulnerabilities. Or that it's all the NSA's fault ...How do I Protect from Ransomware
Ransome Ware We are seeing an increase in the number of incidents where: · You receive an email asking you to click on a link or open attachment. NEVER DO THIS UNLESS YOU ARE ABSOLUTELY SURE WHO THE SENDER IS AND YOU ARE EXPECTING THE EMAIL. · The message ...Solutions Specialist 1 (Microsoft Admin Level II)
Solutions Specialist 1 (Microsoft Admin Level II) Position Details: SureTech is a leading Cloud IT Department and HelpDesk solution serving hundreds of small to medium-sized businesses nationwide. We seek a saavy and adventurous technician with excellent customer service skills to join our team. Role Objective: Support the Solutions Operation team ...Project Manager
Project Manager Role Objective: Document business and technology processes and mitigating technology risks through extraordinary communication skills and process driven critical thinking. Identify, communicate, and manage project activity risks and opportunities in order to maximize return on resource utilization. Skills: Deliverables: Task-driven with great schedule management skills Increase efficiency ...Sales Administrator
Sales Administrator Position Details: SureTech is a leading Cloud IT Department and HelpDesk solution serving hundreds of small to medium-sized businesses nationwide. We seek one extraordinary Sales Administrator to join our Business Analysis team. Position offers opportunity to work with a variety of businesses through the sales, on boarding and ...Senior Developer
SureTech.com is a growing IT start-up serving small to medium-sized businesses nationwide. We are looking for an experienced Senior Developer. Your duties would include: Position Requirements: 5+ Year's experience in PHP. Experience with at least one of .Net, Perl, Java, C/C++, VB Ability to think on their own. Ability ...Social Media and Project Manager Position Available
SureTech.com is a rapidly growing IT company serving small to medium-sized businesses nationwide. We are looking for a Social Media Maven (SMM) to be responsible for spreading the SureTech.com customer experience accross the interwebs wherever our services may be valued. This includes working on content within SureTech.com ...Dispatch Manager
Dispatch Manager Role Objective: To be the first contact presenting, promoting and delivering the SureTech service promise to all SureTech customers. To internalize and build on the SureTech mission and Brand Experience by maximizing customer satisfaction with the delivery of SureTech services. Skills: Deliverables: Highly developed empathy and emotional intelligence ...Recent Posts (more...)
- Sales Administrator
- Solutions Specialist 1 (Microsoft Admin Level II)
- SureDesk Login Issue December 26, 2019
- SureDesk File Server Disconnect December 23, 2019
- SureDesk Server Crash September 6, 2018
- 8 Tips for a Healthier Laptop
- SureDesk Login Server Issue July 2, 2018
- Installing_Citrix_for_SureDesk
- SureDesk Citrix Help Trusted Sites
- Customer Support
- Business News
- Celebrity News
Hackers and exploits and viruses, oh my!
The recent WannaCry ransomware virus outbreak has a lot of people wondering how to keep themselves safe from hackers. There will be the usual folks who say you should stay away from Windows machines because they are the only ones with vulnerabilities. Or that it's all the NSA's fault ...SureDesk 5.0 Release Notes
SureDesk™ 5.0 release June 14, 2016
New Features and Fixes
Dramatically improved performance and Stability
Support of Cached Mode in outlook for improved responsiveness in outlook
The latest upgrades to Citrix HDX for improved video playback and performance
The default printer is set by Citrix protocol to select ...SureDesk 4.0.3.3 Release Notes
Release Notes for SureDesk 4.0.3.3 Standard: · 7-Zip (x64 Edition) (15.14) · Adobe Acrobat Reader (15.010.20059) – (15.010.20060) · Adobe Acrobat (11.0.14) – (11.0.15) · Adobe Flash Player 11 ActiveX (20.0.0.306) – (21.0....How do I Protect from Ransomware
Ransome Ware We are seeing an increase in the number of incidents where: · You receive an email asking you to click on a link or open attachment. NEVER DO THIS UNLESS YOU ARE ABSOLUTELY SURE WHO THE SENDER IS AND YOU ARE EXPECTING THE EMAIL. · The message ...Why Centralized Management of AntiVirus
Is Your Anti Virus Protecting You? Data security, access and redundancy are our number one priroty for our customers. No AntiVirus is full proof, but having SureTech centrally manage the antivirus for our customers adds a layer of protection that truly pays off. For example, ...Is My Email Hacked or Is it "Phishing"?
Email Hacking We are seeing an increase in the number of incidents where criminals are specifically targetting the Finance or HR departments at companies to gain funds or personal data. What to look out for: You receive an email that appears to be from someone senior at your ...SureDesk 4.0.2.14 Release Notes
Release Notes for SureDesk 4.0.2.14 Standard: · 7-Zip (x64 Edition) (9.20.00.0) · Adobe Acrobat (11.0.11) – (11.0.12) · Adobe Flash Player 11 ActiveX (18.0.0.160) – (18.0.0.209) · Adobe Flash Player 11 Plugin (18....Windows 10 is Here..What Should I Do?
Windows 10 is Here
You've probably heard about the new version of Windows about to be released by Microsoft, Windows 10. And you may have even seen a little icon displayed at the bottom right of your screen which allows you to “Get Windows 10”.
SureTech ...SureDesk 4.0.2.13 Release Notes
SureDesk 4.0.2.13 June 14, 2015 Release Notes for SureDesk 4.0.2.13 Standard: · 7-Zip (x64 Edition) (9.20.00.0) · Adobe Acrobat (11.0.10) – (11.0.11) · Adobe Flash Player 11 ActiveX (16.0.0.305) – (18.0....SureDesk 4.0.2.12 Release Notes
SureDesk 4.0.2.12 March 11, 2015 Standard software updates Box for Office (4.0.821.0) – (4.0.915.0) Evernote (5.8.3.6507) – (5.8.4.6870) Google Chrome (40.0.2214.111 m) – (41.0.2272.89 m) Java (8....SureDesk 4.0.2.11 Release Notes
SureDesk 4.0.2.11 February 13, 2015 Standard software updates Adobe Flash Player 11 ActiveX (16.0.0.235)- (16.0.0.305) Adobe Flash Player 11 Plugin (16.0.0.235) – (16.0.0.305 Box for Office (4.0.820.0) – (4.0....SureDesk 4.0.2.10 Release Notes
SureDesk 4.0.2.10 January 8, 2015 Standard software updates Adobe Acrobat (11.0.09) – (11.0.10) Adobe Flash Player 11 ActiveX (15.0.0.239) – (16.0.0.235) Adobe Flash Player 11 Plugin (15.0.0.239) – (16.0.0.235) ...SureDesk 4.0.2.9 Release Notes
SureDesk 4.0.2.9 December 4, 2014 Standard software updates Adobe Flash Player 11 ActiveX (15.0.0.167) – (15.0.0.239) Adobe Flash Player 11 Plugin (15.0.0.152) – (15.0.0.239) Box for Office (3.8.465.0) – (4....SureDesk 4.0.2.8 Release Notes
SureDesk 4.0.2.8 November 6, 2014 Latest Windows updates Cumulative Security Update for Internet Explorer 11 for Windows Server 2008 R2 for x64-based Systems (KB2987107) Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems ...SureDesk 4.0.2.7 Release Notes
SureDesk 4.0.2.7 October 9, 2014 Standard software updates Adobe Acrobat (11.0.08) – (11.0.09) Adobe Flash Player 11 ActiveX (15.0.0.152) – (15.0.0.167) Adobe Reader XI (11.0.08) – (11.0.09) Google Chrome (37.0....SureDesk 4.0.2.6 Release Notes
SureDesk 4.0.2.6 September 11, 2014 Standard software updates Adobe Flash Player 11 ActiveX (14.0.0.176) – (15.0.0.152) Adobe Flash Player 11 Plugin (14.0.0.179) – (15.0.0.152) Evernote (5.5.3.4236) – (5.6.4....SureDesk 4.0.2.5 Release Notes
SureDesk 4.0.2.5 August 20, 2014 Standard software updates 7-Zip (x64 Edition) (9.20.00.0) Adobe Acrobat (11.0.06) – (11.0.08) Adobe Flash Player 11 ActiveX (12.0.0.38) – (14.0.0.176) Adobe Flash Player 11 Plugin (12.0....SureDesk 4.0.1.3 Release Notes
SureDesk 4.0.1.3 January 31, 2014 Standard software updates Adobe Acrobat (11.0.04) – (11.0.06) Adobe Flash Player 11 ActiveX (11.8.800.174) – (12.0.0.38) Adobe Flash Player 11 Plugin (11.8.800.168) – (12.0.0.43) ...SureDesk 4.0.1.2 Release Notes
SureDesk 4.0.1.2 January 6, 2014 Overview New SureDesk Financial SureDesk variant featuring Quickbooks. Finance software updates NEW: QuickBooks Premier – Accountant Edition 2013 (23.0.4010.2305) NEW: QuickBooks Premier – Accountant Edition 2014 (24.0.4003.2403) NEW: QuickBooks Enterprise v14 (24.0.4003.2403) ...SureDesk 4.0.1.0 Release Notes
SureDesk 4.0.1.0 September 23, 2013 Standard software updates Adobe Acrobat (11.0.04) Adobe Flash Player 11 ActiveX (11.7.700.224) - (11.8.800.174) Adobe Flash Player 11 Plugin (11.7.700.224) - (11.8.800.174) Adobe Reader XI (11....SureDesk 4.0 Release Notes
SureDesk 4.0 June 24, 2013 Overview Brand new SureDesk enviroment accessable from https://so4.suretech.com/. Standard software Adobe Acrobat Adobe Flash Player 11 ActiveX (11.7.700.224) Adobe Flash Player 11 Plugin (11.7.700.224) Adobe Reader XI (11.0.03) Box Edit (1.1....VOIP Protections in Lieu of Hacking
Voice Over IP (aka VOIP) is a great way to run phone systems. There are some security needs to be aware of in using these sytems - VOIP Phone system hacking concerns hit the front page of the NY Times. To ensure your company is protected, SureTech recommends several ...Apple iOS 8 Upgrade issues with MS Exchange
There has been a lot of buzz (mostly great) about Apple’s latest upgrades. Unfortunately it also appears that the new iOS 8 upgrade has certain connectivity problems that could cause MS Exchange email to not function correctly on upgraded iPhones or iPads. The latest iOS 8.2 update ...Internet Explorer Flaw - Latest Web Browser Security Hole
INTERNET EXPLORER FLAW - LATEST WEB BROWSER SECURITY HOLE IF YOU HAVE TO EXPLORE, ALWAYS USE PROTECTION Background Microsoft’s Internet Explorer browser has been exploited by the “Operation Clandestine Fox” attack starting on April 26, 2014 - See Business Week article for more details. This is just ...SureDesk 3.5 Release Notes
Release Notes for SureDesk™ 3.5 This update made improvements on the back end that allow for a faster more efficient deployment of new SureDesks™. Changes Behind the scenes upgrade to administration panel. Users with SureDesk™ 3.5 will need to log in with their email address as ...Customizing the Summary that Shows in a List of Posts
If you don't like the auto generated summary that's showing in your list of posts, you can customize what appears. Enter the text you would like to have as the summary for that post in the Summary type in box when you are editing the article and this will then ...SureTech Wins Business Plan Contest at WOBI
Dana Molina, COO of SureTech.com, delivered the winning business pitch at WOBI’s Entrepreneurial Networking Conference “Business on Edge: Igniting Your Vision with Barbara Corcoran.” Ms. Molina was selected out of two hundred participants to compete in delivering a live pitch to a panel of Entrepreneurs, including Barbara Corcoran from ABC’s hit reality show Shark Tank. Ms. Molina's pitch was chosen as the winner out of the three presenters.
Li-Lac Chocolates Launches New Website
This week SureTech.com launched Li-Lac Chocolate’s new webstore, www.Li-LacChocolates.com. Be sure to check out their unique chocolate creations - just in time for Halloween! Li-Lac Chocolates has been a Greenwich Village icon since 1923. During the past 90 years...
Aspetuck Land Trust Launches New Website
This week SureTech.com launched Aspetuck Land Trust’s new website. Check out some great land preserves in Connecticut, read about their guided hikes, donate, volunteer, protect land, or just say hello! Fully detailed preserve pages featuring history, maps, and easy-to-follow directions will get you excited about exploring the great outdoors again.
How to Undo Changes / Use the History Button
If you saved an edited version of a page on your site and realize that you did not like the changes you made, you can retrieve previous versions of that page on the site.
All you need to do is go to that page on the site
Click the History ...Helpful Links to Login Page and Admin Menu
Site Login Go to http://YOURDOMAIN/login Admin Menu Got to http://YOURDOMAIN/Admin_Menu This offers links to lots of helpful toolsHow to Link to Another Webpage
Within the Page's Content:
While editing a page, highlight the text you want to be the link.
Then, click on the globe icon in the content editor tool bar type in the domain you want to link to.
Click on the Target tab and New Window (_blank) so that it will ...How to Insert Images in a Page
If you want to add an image to page you can upload an image from your computer or use an image already uploaded to the server.
Click on the picture image in the content editor tool bar.
If the image you want to use is already on the server click ...How to Edit your Existing Banner or Add a New One
Edit the Current Banner
First find the banner image on the site by one of the following methods from the Admin Menu:
Site Content and Layout
Click on the link for the banner (do not click change, that would mean you want to select a different banner not edit ...How to Edit User Subscriptions & Passwords or Remove a User
To change subscriptions or groups a person belongs to:
In the Admin Menu click allUsers
Search for the User Name
Click on the User Name
Click Manage Subscriptions link at bottom
Check or uncheck the mailing group(s)
To edit a user information (address, password, change email)
In the Admin ...How to Easily Add a Recurring Event
Create a New Event with the first day the event is occurring and all the details
Tip: Use the Quick Links side panel to add an event or go to http://your domain/new/autouserevent
After you hit save, in the top right of the event post you will see Copy in ...How to Remove a User from a Group
Go to the Admin Menu → All Groups
Select a group name you want to remove the user from.
Go to the Membership Roster list at bottom of the screen.
Click the Remove User button next to the name of person in the list you want to remove from ...How to Delete Spam
Sometimes sites can get spam attacks even through our stellar spam blockers. It's easy to get rid of spam all at once if the site has a bunch of spam posts together.
How to Customize Your Menu Bar
To customize your menu bar, click the Edit button above the menu bar and: Type /NAME OF PAGE you want to link to from the menu in the order you want on the menu. NOTE: If you don't want the name of the page to be the wording for the ...How to Add Sections to the HomePage
Once you have created your section list, it is easy to have this show up on the homepage. Follow these steps;
How to Customize Your Main Banner Logo
You will need to upload the image you want to have as your banner by going to nameofyoursite/new/banner. Then, you will...
How to Create a List of Articles in a Section
You would create a list of articles when you want to set up a section list on the home page in order to have a quick summary of posts of the same type (such as classifieds, job posts, etc). This process will allow just a few posts to show on the homepage, with a clickable Section heading that will take you to the full complete list of posts of that type. Just follow these steps...
How to Add a Link to a PDF
To link to a pdf the steps are as follows: - Save the pdf to your local computer - In edit mode on a page on the site, highlight the text from which you want to click to view the pdf - Click on the Insert Link (it’s the globe ...Communiversity Day
SureTech.com is proud to be a presenting sponsor of Communiversity, a wonderful festival day in downtown Princeton which will be held this year on April 28, 2012 from noon to 5 pm.
Communiversity will feature more than 200 artists, crafters, merchants along with live entertainment on 5 ...New SharePoint Service
We’re excited to announce that SureTech.com has a new product! Our Hosted Exchange SureMail™ service now has the ability to provide SharePoint to our clients.
What is Sharepoint:
SharePoint is a feature of our hosted Exchange SureMail™ product and can be provisioned for SureMail™ Advanced users if the ...Zend and the Art of WebApp Development
I’ve worked on several web applications recently and I’ve been using pieces of the Zend Framework for them. A while back I reviewed a number of PHP libraries and decided that for our needs, the Zend Framework was ideal. Now that I’ve used it for a few applications, I’m convinced ...Get on Schedule with Suretech
SureTech has been hard at work creating a web-based application class-scheduling needs. We understand the need for a simple and effective class scheduler app, so here it is!
Website Maintenance - December 13th, 2011
We will be taking your website off-line for a server update Tuesday, December 13th at 8pm ET. The update will take approx 30 minutes.
This update will include some security enhancements and bug fixes to the software running the web server.
If you have any questions, do not hesitate to email This email address is hidden from email harvesters via JavaScript
How to Create a new Object in TopazPort
How to create a New Object in Topaz Port: 1. Go to www.siteurl.com/new/’type of object’ (ie: banner) 2. Add a Title and upload any necessary images and then SAVE 3. Go to Admin Menu/ Site Content and Layout 4. Select Choose or Change ...How to Create a new Object in TopazPort
How to create a New Object in Topaz Port: 1. Go to www.siteurl.com/new/’type of object’ (ie: banner) 2. Add a Title and upload any necessary images and then SAVE 3. Go to Admin Menu/ Site Content and Layout 4. Select Choose or Change ...Smartphone Apps - Like Dates, Good to Know Where They've Been
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The new HTC Droid security flaw proves that when you download an open-source app, you're inviting the developers into your home, taking off their shoes, and giving them a foot massage (so to speak.)
Great Networking Event...and Wine Too!
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The BNI Tigers Networking Group is hosting a Wine Tasting Networking event on Wednesday, Oct 12th 2011. Come say hello to your friends at SureTech and meet some other great area businesses. Click HERE to register.
Upcoming Talk at General Assembly
I'm giving a talk at General Assembly in NYC on Oct 6th about making software faster. It's something I really enjoy working on and talking about so I hope to see you there. If you want to sign-up, you can go to http://softwarespeed.eventbrite.com/.Arts Council of Princeton's Dining by Design
SureTech.com is proud to be a presenting sponsor of the 10th Annual Arts Council of Princeton's Dining by Design event on November 5, 2011.
This unique event supports ACP's community education and outreach programs including ArtReach and Arts Exchange programs.
We hope you can join us at this lovely event.
-The SureTech.com Team
Join Us At The Princeton Trade Fair
SureTech.com is proud to support the 30th Annual Princeton Trade Fair this Monday, Sept 26th 2011. This event will be held at the Westin Princeton at Forrestal Village and goes from 11 am to 4 pm. Come say hello to your friends at SureTech and meet some of our Business Solutions partners and clients (you can also get some good eats - see who'll be there!)
SureTech.com receives Pride of the Arts Council Business Award
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The Arts Council of Princeton Awards SureTech.com the Pride of the Arts Council Business Award. The award ceremony will take place at the Arts Council's annual meeting on Thursday, June 16 at 7 PM.
TopazPort Website Maintenance - May 17th, 2011
We will be taking your website off-line for a software update Tuesday, May 17th at 10pm ET. The update will take approx 30 minutes.
This software update will include some minor performance enhancements.
If you have any questions, do not hesitate to email This email address is hidden from email harvesters via JavaScript
Armstrong Industrial Hose Launches New Garden Hose Line
We created an ecommerce website for Amstrong Industrial Hose's new garden hose line. Fun colors of hose and great durable product.
Bin Laden Facebook Hack Attack
Beware Criminals Using Bin Laden for Email, Facebook Hack Attack For getting attention, the only thing more reliable than a train reck is a historic international train wreck like the killing of Osama Bin Laden. Looking at the bloody pictures is so natural, impuslive and reliable that criminals have a ...TopazPort Website Maintenance - April 14th, 2011
We will be taking your website off-line for a software update Thursday, April 12th at 10pm ET. The update will take approx 10 minutes.
This software update will include minor enhancements to the HTML editor and the newsletter.
If you have any questions, do not hesitate to email This email address is hidden from email harvesters via JavaScript
Pinning Down the Cloud
Potential customers say to us all the time as we describe our services "So THAT'S what cloud computing means." Cloud computing can really mean lots of different things to people, but most basically it is a hosted solution to a technology need that traditinally resided on a local ...SureDesk 3.0 Release Notes
SureDesk™ 3.0 is scheduled for release November 1, 2010 This is the groundbreaking release of SureDesk service that after 14 months of testing and experience finally meets our total requirements for performance, customization AND low flat fee subscription cost. All new users will be rolled out on this new ...Release Notes Template v.3.3617.SVN###
12/17/2010 - Release to Production Features and Enhancements Performance Optimization Users and Groups Making and Editing Posts Load Testing and Infrastructure Development New Features - SJWorks.org - Website scraping for updating organizations Bug Fixes - Groups are created as private email lists by default ...How to Add Sections to the HomePage
Once you have created your section list, it is easy to have this show up on the homepage. Click on the Edit button you see in the main page . Then select choose for the column you want to add something to (left or right). Then on the next screen ...SureTech.com Launches South Jersey Works Website
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We are pleased to have supported the exciting and valuable initiative, South Jersey Works, which is an association of the libraries in the 7 counties of Southern New Jersey specifically focused on promoting and supporting job seekers in that area find the resources they need to get jobs. The website ...QuoTap Release Notes v.0.1.SVN###
Instructions for Version Releases DATE - Release to QA Testing DATE - Release to Production Ticket List to be completed Features and Enhancements Performance Optimization Users and Groups Making and Editing Posts Load Testing and Infrastructure Development Bug Fixes ...The Future Is Here
One of these days I'd love someone to tell me the story of how Minority Report got ahold of the UI for the iPhone 5 years before the iPhone was released...
AdKeeper Duh - Of course I needed that
Where was that ad again? I always hate ads that distract from good content - except when it's that one thing I'm interested in. But that's not when I want to look at it! In the old days when we only had to keep track of 7 things a week, ...TopazPort Website Maintenance - November 17, 2010
We will be taking your website off-line for a software update Wednesday, November 17 at 11 pm ET. The update will take approx 10 minutes.
This software update will include enhancements to the uploading function for member lists.
If you have any questions, do not hesitate to email This email address is hidden from email harvesters via JavaScript
TopazPort release 0.3.3511
11/11/2010 - Release to Production Features and Enhancements New Features Customized searching on a per-site basis with the advsearch object. Performance Optimization Users and Groups Editing group properties creates history. Groups can have extended properties on a per-site basis. Making and Editing Posts Check to see if ...TopazPort Website Maintenance
We will be taking your website off-line for scheduled maintenance and software update Thursday morning, November 11th, around 6am ET. The maintenance will be approx 30 minutes and your site will be back up in full by 7am.
This software update will include enhancements to the groups and searching functionality.
TopazPort Website Maintenance
We will be taking your website off-line for scheduled maintenance Friday morning, October 22nd, around 6am ET for a software update. The maintenance window will last between 10 and 45 minutes and your site will be back up by 7am.
This software update will include some performance improvements and minor enhancements.
Antoine Amrani Chocolates Launches New Shopping Cart
We just helped Antoine Amrani Chocolates launch a new shopping cart so check it out and enjoy!
As chocolate lovers, we could not be happier to support a client that makes the most exquisite and delectable chocolate we've ever had.
What do I get for my IT Budget?
Most IT Budgets just maintain your status quo
In this age of constant change why do most budgets contain very little room for improving efficiency and communications?
Because most IT budgets are maintaining 90% of what they don't need to get the 10% the actually use.
SureTech.com's mission is ...Data is Infinite
Do You feel Overwhelmed by Data, Information and Emails?
You're right, you are overwhelmed.
Essentially infinitely overwhelmed, in fact.
The cost of diseminating information is nearly zero, so information you could never have imagined 20 years ago now finds its way to you. Storing information is very cheap, so ...The iPad Weightless Desktop
The iPad just unveiled by Apple offers incredible new potential for the mobile office. While it's being touted for it's video/music/gaming possibilities - we see huge potential for the business realm.
Advisors Insights
Business as usual? That cliché is just no longer an option. Companies of all sizes have to rethink the way that they do business in order to survive...
Apple Aluminum Wireless Keyboard 2.0
Small Is Beautiful
I tend to like to write on my keyboard on my lap or on a lap bench...
SureDesk 1.0 Release Notes
SureDesk™ 1.0 Released September 1, 2009 Benefits Windows Professional desktop including FireFox, Internet Explorer 7, Flash player, Adobe Acrobat Reader, Microsoft Applications available as subscription add ons Remoted hosted virtual workstations that deliver an office networked workstation Configurable to any work group requirements with individual or network software, custom ...SureDesk 2.1 Release Notes
SureDesk™ 2.1 is scheduled for release July 1, 2010 New Benefits Automatic software updates Less local disk space required for software, offering cost savings to clientsSureDesk 2.0 Release Notes
SureDesk™ 2.0 is scheduled for release December 1, 2009 This is a major migration between facilities in different parts of the country. We expect no interruptions, we appreciate your cooperation and patience as the transition is made at no cost to any of our existing SureDesk™ users. New Benefits ...Windows 7 Will Help You Forget Vista
We are excited by the reviews that Windows 7 is receiving and the great benefits this will bring to our customers. We've been trying it out ourselves and the stability and integrated Office Suite features it brings are exciting. This article sums up the software nicely.
October 8, ...Datacenter Highlights
SureTech.com partners exclusively with US Based Tier 4 datacenters. Minimum requirements for any customer data location are listed below - most of our services currently run exclusively in Azure or AWS east. Reliable Seven dedicated electrical feeds Powered by five different substations Connected to multiple transfer ...Big Business Gets the Same Business Model
Technology / Business Computing I.B.M. to Help Clients Fight Cost and Complexity By STEVE LOHR Published: June 15, 2009 I.B.M. is getting behind cloud computing, which allows vast stores of information and processing resources to be tapped using a PC, cellphone or other device. ...Some Attention to The Infrastructure
The NY Times magazine goes so far as to call datacenters, the cloud, which is a slightly different focus than the napkin network diagram I like to draw...
A Crash Gets Personal
How was I so easily fooled? Looking back, I should have seen that in our last hours together my drive was not at all well. It was only putting on a brave face — preparing to die.
“Do you back up?” Kane asked.
I told the truth: “Never.”
I had photos and songs on my drive, and I also had Word-file diaries...
Lose your data, lose your business
Lose your data, lose your business
by Mike Lapetino
April 28, 2009, 02:18 PM — Via Network World —
Disasters, by definition, strike with little or no warning. Whether it's an extended power outage, a devastating storm, or some other unforeseen disruption, the most nerve-wracking part of owning a business ...Use of Cloud Computing Applications and Services
Use of Cloud Computing Applications and Servicesby John Horrigan Sep 12, 2008 Some 69% of online Americans use webmail services, store data online, or use software programs such as word processing applications whose functionality is located on the web. Online users who take advantage of... Read More » "Reprinted with ...The Left Bank: Arts Council at University Square
FRIDAY, APRIL 24, 2009 The Left Bank: Arts Council at University Square University Square ... was transformed into the Left Bank for Pinot 2 Picasso, the Arts Council of Princeton's pre-Communiversity Gala. New this year was SureTech.com's fabulous custom-designed wall-sized video display. Before the auction it randomly showed the various ...WEB STORAGE: Cloud Computing
Not surprisingly, online data storage can generate a bit of queasiness. Lawyers have an ethical responsibility to protect client information from inadvertently falling into the hands of inappropriate others; failing to carry through with that duty can generate unfortunate repercussions.
A lawyer's immediate reaction, then, might be to completely dismiss the idea of online storage, …
On the other hand, the same lawyer may never think twice about attaching a document to an e-mail message and sending it swirling around the open 'net.
MATURING ALTERNATIVE
Cloud computing is maturing into a plausible alternative…Contrary to what many believe, online storage facilities are actually more secure than files that you have sitting on your local desktop.
RISKS
… As with anything, weigh the risks. A recent Gartner study (http://tinyurl.com/LTN94BB1) outlines seven security issues to consider when evaluating a cloudstoring vendor. Among them: Inquire about user access, regulatory compliance, recovery drills, and what they would do with your data should they go out of business. All of these questions should be answered before you agree to upload your data.
Reprinted by permission. Read the whole article at: WEB STORAGE: Cloud Computing
(See SureTech.com Security Measures Here).
Sharing workspaces with others
Sure, using Office Live Workspace beta to create project workspaces and add documents is convenient. But to share your workspaces with others—now that’s just plain smart.
Virtual desktops ripe for deployment, hindered by cost
Desktop virtualization, with its promises of improved security, manageability and flexibility, may be on the verge of huge adoption, some experts are predicting. But as with many new technologies, there is a catch.
Bandwidth Conversion Calculator
Use this nifty converter to evaluate expected performance using SureFiles™
Avoiding Great Service but Bad Value
13 Hours and $1,400.00 To upgrade my Hard Drive?!?
We’ve always said that Managed Services for IT is usually a flawed business model. Pretty much the better job you do the less you make. Kinda like lawyers, I guess, except at least we talk about ...Einstein Imagined SureTech.com
Who are we to argue with Genius? Einstein was ahead of us on the internet AND SureTech.com! - View Comments
IT Trends For 2009
We are pleased to share these trends via Baseline:
Organizations are increasingly looking to next-generation social networking tools to conduct sophisticated business intelligence and analytics. In many cases, they are mining data and looking for trends and patterns, such as which salesperson has the relationships to pull off a deal ...Google Message Filtering and StartLogic
One of our consulting clients has a huge problem with spam (mostly because their previous website displayed their email addresses for all to see in plain text which made life easy for email harvesters). The other problem is that some of their email addresses are very common and thus also ...Xobni for Outlook is awesome except it doesn't work.
Xobni which is inbox spelled backwards is an absolutely terrific plug in for Microsoft Outlook except for the small fact that it doesn't work... - view comments
TopazPort release 0.3.2109
09/09/2008 - Release to Production Ticket List to be completed Features and Enhancements Performance Optimization Users and Groups Site groups have been removed from the subscription list. Site groups no longer appear in a user's "member of" list. Making and Editing Posts ...TopazPort release 0.3.1828
6/28/2008 - Release to Production Features and Enhancements Performance Optimization Users and Groups The basic ability to have people sign a master service agreement was added. This is a feature that is not particularly generalized and will be improved upon. Making and Editing Posts Load Testing ...What's your job?
This may seem like a silly question to some, but I think it's often easy for us to forget what our job really is. I'm going to write this from the perspective of a Software Developer, but it applies equally well to all job functions. As programmers, we have often ...Never trust user input
One of the most common security issues I see in code from new web developers (and even some experienced ones) is not sanitizing user input. They trust user input to have always come from a non-adversarial user interacting with the site through a web browser. Given the HTTP(S) protocol, there is ...Alberto Molina on Einstein Alley Panel on Thriving in the New Social Internet
Join me June 23, 2008 for a very interesting discussion on society, business and technology: Topic: Thriving in the New Social Internet Speakers: Dr. Charles Kreitzberg. Alberto Molina, Anne Kreitzberg Location: Sante Fe Grille – Upstairs private dining room Date: Monday June 23, 2008 Time: 6:00 – 8:00 PM ...Why am I Blogging?
A reasonable question to ask really. My main audience at this point is the development staff at Topaz Group. We are separated both by space and time. By space, because we are spread out and do not share offices or even the same area code. By time because I know ...Book Review: Secure Coding: Principles and Practices
Last time I reviewed one of two books on security that I had recently read. This time I'll review the other book - Secure Coding: Princeiples & Practices by Mark G. Graff and Kenneth R. van Wyk (and published by O'Reilly which puts out excellent books in general). This ...Book Review: The Security Development Lifecycle
Security is something that is very important in all kinds of applications today. I have many more articles I want to write about security (particularly since we fixed a recent security hole). I'm going to start, however, with a review of one of two books I read recently on security. ...Release Procedure
Instructions for Version Releases check the latest completed ticket report fill in the entries under Features and Enhancements and Bug Fixes using the latest closed ticket information Follow the QA Test Plan before publishing to ProductionHow Do Group Content Permissions Work?
Content access permissions are accretive, so if content is attached to any group that allows everyone to edit, then that content will be editable by everyone, even if some groups restrict editing.Specifications Chart
APPENDIX B - Requirements Spreadsheet E = Essential, N = Non-essential Category Functionality E/N Y/N Screen Shot Description Answer Part 1 - Base Functionality Distributed Content Management Distributed content management w/role basing (Including but not limited to sections of site, individual pages, navigation and special features) ...What do the TopazPort Mailer Statistics Mean?
TopazPort Mailer Statistics "Unique Opened" and "Open Rate" under represent the number of unique recipients because they count only successful pings to our servers. Blackberries, text only readers and all mail readers where the user does not select "download pictures" are not counted. Total opened includes every time the ...How to use the TopazPort mailer
The TopazPort mailer allows you to integrate e-blasts with your web content. Let your users know about the new edits to your site, and more importantly encourage your users to contribute content to the site. Content for the e-blasts can be selected by choosing content posts on the site ...TopazPort Release 0.3.1701
Instructions for Version Releases
April 25, 2008 - Release to QA Testing
May 1, 2008 - Release to Production
Ticket List To Be Completed
Reference Ticket List
Features and Enhancements
Performance Optimization
Site Performance: Query Counts on homepage down to #?
Making ...Logging In Again and Activating Your Account to Edit Your Posts
When you make a post on a site, your account is automatically created with the name and email you use to post. To “activate” your account: Hit Login in the top left Hit "Need password" Enter the email you used when you made the post Click the link in the ...TopazPort Release 0.3.1527
March 27 - Released to Production Features and Enhancements Performance Application Core Document Objekt2 and TableAccessors Add data sharing info to groups and relationships Join Groups Subscribe.php should not default to text only email add OnceClickClubs, SiteID 57 to point not copy on NewSite add copy to ...TopazPort Release 0.3.1425
Released for QA Testing on 2/17/2008 Released to Production on DATE Features and Enhancements Performance Initial performance work for direct access to static elements. Users and Groups Group creation adds group creator to group as manager. Initial support for notification of new members to a group. Correctly hide ...TopazPort Release 0.3.1205
Release notes for TopazPort 0.3.1205 Released on 12/5/07 New Features and Enhancements Performance We are now running on PHP5 User Management Mailing lists have been replaced by groups - this caused wide-spread changes in the groups code and the mailing code. Group pages now provide a roster ...New York, New York, February 18, 2008 -- Topaz Group Ventures, Inc. is pleased to announce a private beta for their new business OneClickClubs. One Click Clubs offers state of the art online community relationship management capabilities to membership based organizations. Requiring only a web browser with access to ...
New York, New York, February 18, 2008 -- Topaz Group Ventures, Inc. is pleased to announce a private beta for their new business OneClickClubs. One Click Clubs offers state of the art online community relationship management capabilities to membership based organizations. Requiring only a web browser with access to ...
How can I use my own Domain or Subdomains?
Any subdomain, like for example, match.example.org can be pointed externally to an entirely different website or can be pointed internally, so that it becomes a shortcut to a specific page such as example.org/volunteering.Need a Password, or Forgot my Password?
To get a new password click Login at the very top of the site.
Click Need password?
Fill in your email address and hit send.
Click on the link in your email.
Voila!
Release Notes Template v.#.#.SVN###
Instructions for Version Releases DATE - Release to QA Testing DATE - Release to Production Ticket List to be completed Features and Enhancements Performance Optimization Users and Groups Making and Editing Posts Load Testing and Infrastructure Development Bug Fixes ...TopazPort Release 0.3.1317
Released on 1/17/08 New Features and Enhancements SIte Editing We now have an article object that uses the WYSIWYG FCKEditor. This makes it much easier for non-techies to create posts.Embedding CSS in a Post
Add CSS inline html: <style type='text/css'> sytle from .css </style> Or like this within a div: style="border: 1px; " An example: class .intro ‘Rather than a mass customer base, advertising on these blogs gives lobbyists unbridled access to an extremely valuable audience: Britain’s political elite’ <font style="margin:0px; margin-bottom: 9px; padding:0px; ...topazport feature requests
Users and Groups Add Photos to profiles - yalenet council list users like ning or facebook - yalenet council Posts add a comment / discussion capability to post pages - yalenet councilHow do I roll back to a previous version of a post?
Click on the post.
Seeing it is messed up, you can click history just above and to the right of the title of the post:
Look for the date when the post was last working successfully
Click the date part of that selection
Verify it looks correct when you ...Basic Package
Get Connected with our basic package and you will get: *Staff or members (if desired) can edit content and post news, events, classifieds and much more without knowing any html or needing any design skills *Users with html or advanced design skills can utilize their knowledge to make custom pages ...Basic Package
Get Connected with our basic package and you will get: *Staff or members (if desired) can edit content and post news, events, classifieds and much more without knowing any html or needing any design skills *Users with html or advanced design skills can utilize their knowledge to make custom pages ...TopazPort Introduces WYSIWIG Editing
TopazPort now includes an easy to use What You See Is What You Get editor which will input all of the HTML and CSS for you, without needing to write any code...TopazPort now displays RSS feeds from any source
TopazPort can now act as an online RSS Reader....OneClickClubs offers low cost Virtual Town Square
TopazPort now offers a low-cost community management package. TopazPort allows an organization to create and customize its own online portal where members can stay connected and coordinate activities with one another. Topaz Port also allows organizations to keep their members up to date on club activities and news.