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Hackers and exploits and viruses, oh my!
The recent WannaCry ransomware virus outbreak has a lot of people wondering how to keep themselves safe from hackers. There will be the usual folks who say you should stay away from Windows machines because they are the only ones with vulnerabilities. Or that it's all the NSA's fault ...How do I Protect from Ransomware
Ransome Ware We are seeing an increase in the number of incidents where: · You receive an email asking you to click on a link or open attachment. NEVER DO THIS UNLESS YOU ARE ABSOLUTELY SURE WHO THE SENDER IS AND YOU ARE EXPECTING THE EMAIL. · The message ...Work For Topaz
Solutions Specialist 1 (Microsoft Admin Level II)
Solutions Specialist 1 (Microsoft Admin Level II) Position Details: SureTech is a leading Cloud IT Department and HelpDesk solution serving hundreds of small to medium-sized businesses nationwide. We seek a saavy and adventurous technician with excellent customer service skills to join our team. Role Objective: Support the Solutions Operation team ...Project Manager
Project Manager Role Objective: Document business and technology processes and mitigating technology risks through extraordinary communication skills and process driven critical thinking. Identify, communicate, and manage project activity risks and opportunities in order to maximize return on resource utilization. Skills: Deliverables: Task-driven with great schedule management skills Increase efficiency ...Sales Administrator
Sales Administrator Position Details: SureTech is a leading Cloud IT Department and HelpDesk solution serving hundreds of small to medium-sized businesses nationwide. We seek one extraordinary Sales Administrator to join our Business Analysis team. Position offers opportunity to work with a variety of businesses through the sales, on boarding and ...Senior Developer
SureTech.com is a growing IT start-up serving small to medium-sized businesses nationwide. We are looking for an experienced Senior Developer. Your duties would include: Position Requirements: 5+ Year's experience in PHP. Experience with at least one of .Net, Perl, Java, C/C++, VB Ability to think on their own. Ability ...Social Media and Project Manager Position Available
SureTech.com is a rapidly growing IT company serving small to medium-sized businesses nationwide. We are looking for a Social Media Maven (SMM) to be responsible for spreading the SureTech.com customer experience accross the interwebs wherever our services may be valued. This includes working on content within SureTech.com ...Dispatch Manager
Dispatch Manager Role Objective: To be the first contact presenting, promoting and delivering the SureTech service promise to all SureTech customers. To internalize and build on the SureTech mission and Brand Experience by maximizing customer satisfaction with the delivery of SureTech services. Skills: Deliverables: Highly developed empathy and emotional intelligence ...Recent Posts (more...)
- Sales Administrator
- Solutions Specialist 1 (Microsoft Admin Level II)
- SureDesk Login Issue December 26, 2019
- SureDesk File Server Disconnect December 23, 2019
- SureDesk Server Crash September 6, 2018
- 8 Tips for a Healthier Laptop
- SureDesk Login Server Issue July 2, 2018
- Installing_Citrix_for_SureDesk
- SureDesk Citrix Help Trusted Sites
- Customer Support
- Business News
- Celebrity News
Sections:Release Notes
SureDesk™ 3.0 is scheduled for release November 1, 2010
This is the groundbreaking release of SureDesk service that after 14 months of testing and experience finally meets our total requirements for performance, customization AND low flat fee subscription cost. All new users will be rolled out on this new infrastructure going forward and existing customers will be moved at no cost over the next few months.
New Benefits
- Up to 300% increase in Internet Connectivity from the SureDesk™
- Windows 7 theme
- Faster graphics acceleration and noticeably more responsive performance
- Centrally managed updates for maximum stability and maintenance cost predictability
- We continue to build on Citrix's latext XenDesk and XenApp enterprise solutions. Click here for more information about Citrix.
- Expanded default app list including: FireFox, Pidgin, FireFox Download, Internet Explorer 8 Download - Note: Without the Google toolbar. Flash Player Download - Adobe acrobat reader - Sliverlight Download (for both FF and IE), Windows desktop search download - .Net Framework 3.5 Download - LastPass Download - Evernote - Filezilla Download - Putty Download, Pidgin IRC Client
Fixes
- Largely eliminated lag time and completely eliminated redraw issues
Known Issues and RFEs
- As always, bandwidth issues are the key achiles heel of the service - service requires a minimum (for each SureDesk™ connection) of 500kbs download and 300kbs upload speed to function well and a maximum ping lag of 80ms. Use our SPEEDtest page to test our connection.
- Dropbox plugin coming soon