Survey Overview
Methodology
Suretech.com™ (“Provider”) will make a reasonable best effort survey and report of CLIENT (“Client”) IT infrastructure assets and IT related business processes on Client premises at not cost or obligation basis except as noted under Responsibilities below.
The Sure Network™ Assessment Program (SNAP) is an analytical process and interactive workshop that helps Provider and Client to collaboratively define and evaluate a Provider engagement process. The survey and report allow Provider to assess Client current processes, methods, infrastructure, goals and objectives and to understand Client’s business drivers. The survey and report also allow Client to asses Provider working services practice and methods.
Provider offers a broad range of services customized to clients unique needs. The SNAP report will deliver prioritized recommendations for partnering with Provider to achieve Client objectives.
Value
SureTech.com’s proven techniques and systems are designed to:
Ø provide targeted, actionable recommendations focused on achieving desired business outcomes and ROI
Ø provide an integrated approach including training, coaching and Agile feature delivery
Ø facilitate capital planning and flexibility and simplify cost planning
Ø recover minutes or even hours per worker per day (just 20 minutes per day per worker for a 20 person team is close to the equivalent of an additional full time staff person every single day – an estimated savings of $60,000 per year or more)
Ø recover real estate space and cost by reducing the local IT footprint
Ø reduce Total Cost of Ownership for IT infrastructure 40% or more by a) implementing group risk management plans; b) optimizing configuration of existing assets to optimize stability and reliability; c) removing inefficiencies in the I.T. solution set
Ø reduce or eliminate huge capital investment needs in PC’s, software and servers every 3-4 years
Ø be environment friendly by utilizing pooled, energy efficient resources in our datacenters whenever possible
With all of our SureSolutions™ you only pay for what you use and can scale any service up or down at any time with one email to
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or call to 800-882-8701.
Requirements:
ØAccess to all computers to run MSInfo and save the data to a Provider USB thumb drive
ØProvider ability to log in to Domain or Work Group with an administrator account
ØVisual access to all hardware on the network – switches, hubs, printers, cabling rooms, etc.
ØProvider will take pictures of all hardware and physical plant structures only
ØProvider will not photograph, copy or remove any client data files in digital or physical form
Confidentiality and Responsibilities
All Client materials and data used in developing the SNAP Report will be professionally secured and protected and will be used only for the best interest of Client and shall not be disclosed to third parties or used for any purpose other than as proposed in this report if and when specifically requested and approved by Client.
By accepting receipt of the SNAP Report, Client agrees to use the SNAP Report only for the purposes of engaging Provider for online technology or media development services and Client agrees that any other use will be subject to a reasonable Research and Discovery Fee due to Provider.
Client and Provider also agree the SNAP is provided without financial obligation on the part of Client and without warranty of any kind by Provider and that in all respects the SNAP and any mutually agreed subsequent services, if any, are rendered strictly according to the provisions of the current SureTech.com Master Services Agreement (MSA) available at http://suretech.com/MSA unless specified otherwise in writing
This proposal is proprietary to Suretech.com™ and all rights are strictly reserved.