SureMail™ User Guide

If you need to setup your SureMail™ on an Android phone please follow the below steps. Please note these instructions are generic since Android devices are varied and not always alike.

SureMail Office 365 Users Click here.

Two steps are required:
1. Remove an old Exchange account (if you have one) You can find instructions here.
2. Add a new Exchange account

To setup a new SureMail™ account:

1. Go to Menu.
2. Go to Accounts & sync settings.
3. Click Add account.
4. Select Exchange or, if Exchange is not available, Corporate.
5. Put in your email address in the Email field.
6. Leave the Domain field blank.
7. Put in your email address in the Username field.
8. The Server field should be webmail05.mycloudmailbox.com.
9. Password should be your SureMail™ password.
10. Make sure Requires SSL is selected.
11. Click Next.
12. When asked to approve access to your phone select say Yes.
13. You can choose how far back to sync your mail in the Amount to synchronize field and click Next.
14. Click on Done.