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Hackers and exploits and viruses, oh my!
The recent WannaCry ransomware virus outbreak has a lot of people wondering how to keep themselves safe from hackers. There will be the usual folks who say you should stay away from Windows machines because they are the only ones with vulnerabilities. Or that it's all the NSA's fault ...How do I Protect from Ransomware
Ransome Ware We are seeing an increase in the number of incidents where: · You receive an email asking you to click on a link or open attachment. NEVER DO THIS UNLESS YOU ARE ABSOLUTELY SURE WHO THE SENDER IS AND YOU ARE EXPECTING THE EMAIL. · The message ...Work For Topaz
Solutions Specialist 1 (Microsoft Admin Level II)
Solutions Specialist 1 (Microsoft Admin Level II) Position Details: SureTech is a leading Cloud IT Department and HelpDesk solution serving hundreds of small to medium-sized businesses nationwide. We seek a saavy and adventurous technician with excellent customer service skills to join our team. Role Objective: Support the Solutions Operation team ...Project Manager
Project Manager Role Objective: Document business and technology processes and mitigating technology risks through extraordinary communication skills and process driven critical thinking. Identify, communicate, and manage project activity risks and opportunities in order to maximize return on resource utilization. Skills: Deliverables: Task-driven with great schedule management skills Increase efficiency ...Sales Administrator
Sales Administrator Position Details: SureTech is a leading Cloud IT Department and HelpDesk solution serving hundreds of small to medium-sized businesses nationwide. We seek one extraordinary Sales Administrator to join our Business Analysis team. Position offers opportunity to work with a variety of businesses through the sales, on boarding and ...Senior Developer
SureTech.com is a growing IT start-up serving small to medium-sized businesses nationwide. We are looking for an experienced Senior Developer. Your duties would include: Position Requirements: 5+ Year's experience in PHP. Experience with at least one of .Net, Perl, Java, C/C++, VB Ability to think on their own. Ability ...Social Media and Project Manager Position Available
SureTech.com is a rapidly growing IT company serving small to medium-sized businesses nationwide. We are looking for a Social Media Maven (SMM) to be responsible for spreading the SureTech.com customer experience accross the interwebs wherever our services may be valued. This includes working on content within SureTech.com ...Dispatch Manager
Dispatch Manager Role Objective: To be the first contact presenting, promoting and delivering the SureTech service promise to all SureTech customers. To internalize and build on the SureTech mission and Brand Experience by maximizing customer satisfaction with the delivery of SureTech services. Skills: Deliverables: Highly developed empathy and emotional intelligence ...Recent Posts (more...)
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WHAT TO EXPECT
When upgrade begins you will need to CLOSE OUTLOOK Access to email is available during upgrade period from https://webmail.suretech.com – your current password will not change. If you don’t remember it, we can reset.
All your emails, contacts, notes, tasks, etc. will be migrated automatically by SureTech
WHAT WE RECOMMEND BEFORE UPGRADE
If you use Personal Distribution lists, Signatures and Rules, follow below to ensure those migrate:
- Personal Distribution Lists
- Signatures
- Rules
- Auto Complete (those are the remembered email addresses that populate for you) cannot migrate. If the autocomplete is pulling from contacts in your address book they can be easily found by clicking Control K in the To Field after migration and you will rebuild your Auto Complete.
- If you do not regularly create contacts in your address book start now. When you go to type an email and the name you are emailing pops up, you can right click on the send to name and click add to address book (if they are not already there).
WHAT NEEDS TO HAPPEN AFTER WE CONFIRM MIGRATION IS COMPLETE
Reset your smart devices - instructions here to do yourself (Can be done as soon as 2 hours after migration cut over):
- iPhone/iPad
- Android
- Reset Outlook on Local Computers PLEASE WAIT 24 HOURS POST UPGRADE TO RESET OUTLOOK
- If you have them, any local .pst files attached to your Outlook will have to be reattached manually. Any additional email accounts you view in Outlook will need to be reset in local Outlook as well. SureTech HelpDesk support is available should you need assistance with resetting any local devices after the migration.
For both phone and outlook configurations the last month of email activity repopulates upon reconfigure. That is why above we have listed suggested time for how long after cutover it is advised to wait before reconfiguring. We will be available to assist with any configuration as needed and requested for customers. We will make certain that this migration goes smoothly.
Please contact us at This email address is hidden from email harvesters via JavaScript if you have any immediate questions! Your Solutions Team This email address is hidden from email harvesters via JavaScript 800-882-8701 x 1