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Hackers and exploits and viruses, oh my!
The recent WannaCry ransomware virus outbreak has a lot of people wondering how to keep themselves safe from hackers. There will be the usual folks who say you should stay away from Windows machines because they are the only ones with vulnerabilities. Or that it's all the NSA's fault ...How do I Protect from Ransomware
Ransome Ware We are seeing an increase in the number of incidents where: · You receive an email asking you to click on a link or open attachment. NEVER DO THIS UNLESS YOU ARE ABSOLUTELY SURE WHO THE SENDER IS AND YOU ARE EXPECTING THE EMAIL. · The message ...Solutions Specialist 1 (Microsoft Admin Level II)
Solutions Specialist 1 (Microsoft Admin Level II) Position Details: SureTech is a leading Cloud IT Department and HelpDesk solution serving hundreds of small to medium-sized businesses nationwide. We seek a saavy and adventurous technician with excellent customer service skills to join our team. Role Objective: Support the Solutions Operation team ...Project Manager
Project Manager Role Objective: Document business and technology processes and mitigating technology risks through extraordinary communication skills and process driven critical thinking. Identify, communicate, and manage project activity risks and opportunities in order to maximize return on resource utilization. Skills: Deliverables: Task-driven with great schedule management skills Increase efficiency ...Sales Administrator
Sales Administrator Position Details: SureTech is a leading Cloud IT Department and HelpDesk solution serving hundreds of small to medium-sized businesses nationwide. We seek one extraordinary Sales Administrator to join our Business Analysis team. Position offers opportunity to work with a variety of businesses through the sales, on boarding and ...Senior Developer
SureTech.com is a growing IT start-up serving small to medium-sized businesses nationwide. We are looking for an experienced Senior Developer. Your duties would include: Position Requirements: 5+ Year's experience in PHP. Experience with at least one of .Net, Perl, Java, C/C++, VB Ability to think on their own. Ability ...Social Media and Project Manager Position Available
SureTech.com is a rapidly growing IT company serving small to medium-sized businesses nationwide. We are looking for a Social Media Maven (SMM) to be responsible for spreading the SureTech.com customer experience accross the interwebs wherever our services may be valued. This includes working on content within SureTech.com ...Dispatch Manager
Dispatch Manager Role Objective: To be the first contact presenting, promoting and delivering the SureTech service promise to all SureTech customers. To internalize and build on the SureTech mission and Brand Experience by maximizing customer satisfaction with the delivery of SureTech services. Skills: Deliverables: Highly developed empathy and emotional intelligence ...Recent Posts (more...)
- Sales Administrator
- Solutions Specialist 1 (Microsoft Admin Level II)
- SureDesk Login Issue December 26, 2019
- SureDesk File Server Disconnect December 23, 2019
- SureDesk Server Crash September 6, 2018
- 8 Tips for a Healthier Laptop
- SureDesk Login Server Issue July 2, 2018
- Installing_Citrix_for_SureDesk
- SureDesk Citrix Help Trusted Sites
- Customer Support
- Business News
- Celebrity News
Fortune 500 quality for small to medium sized companies. Computers, servers, email, phones, voice mail, prompt support, coaching, security, all your online and desktop applications – smoothly supporting your workflow! SureTech.com brings the performance, flexibility, security and cost savings of enterprise IT to your business. Get rid of IT hassles and worries with SureSolutions ™ Base Configuration includes: • 2.3 Ghz Intel Xeon processors or better ($15 per average 20% core utilization) • Full Active Directory permissioning to secure folder access at an individual user level
Additional 50GB SureFiles™ available at $15.00
SureSolutions™
Per
Frequency
Price
Always fast, always reliable cost saving solutions for all technology needs.
SureNetwork™ Evaluation Survey
quarter hour
one time
$27.50
Comprehensive Solutions Plans
per user or per equipment
ongoing
See Below
Group Training
Per Day
On Demand
Upon Request
All SureTech.com services are payment due only upon your Satisfaction with services rendered, Guaranteed .
SureSolutions™ Subscription Services
Per
Frequency
Price
SureDesk™
SureDesk™ Pro
User
monthly
$70
• 2 GB of RAM ($25 Each GB)
• 30 GB Disk for OS and Applications
| SureServer™ |
| SureServer™ VPS Gold | monthly | $249.95 |
|
• 2.3 Ghz Intel Xeon processors or better ($20 per average 20% core utilization) • All of the benefits of SureDesk™ Gold |
|
Additional 10GB SureFiles™ Storage available at $25 |
| SureMail™ | |||
| Enterprise Microsoft Exchange | User | monthly | $14.95 |
| Ultimate Anti Spam | included | ||
| Blackberry Enterprise Exchange Service (activation is $35 per new activation) | User | monthly | $12.95 |
| Advanced Exchanged Hosted Archive Mail Journaling (up to 3.6GB) | User | monthly | $16.95 |
| Basic Mail Archiving (up to 1GB) | User | monthly | $6.95 |
| SharePoint per account (up to 50 MB) | User | monthly | $2 |
| Setup or customization of any of the above | per quarter hour | see hourly rates | |
| Additional Storage for any of the above | per GB | monthly | $14.95 |
Non Exchange Email
| Managed IMAP email service | per account | monthly | $4.95 |
| Email Forwards | per forward | monthly | $2 |
| SureFiles™ |
| Hosted Disk Storage | |||
| SureFiles™ Live per 10GB - SureBack™ offsite backup included | per 10GB | monthly | $25 |
| Data Center Disk Storage without secondary offsite backup | per 10GB | monthly | $12.95 |
| SureBack™ |
| Managed Online Backup | |||
| Offsite monitored backup | up to 500GB | monthly | $100 |
| Data Center Disk Storage without secondary offsite backup | additional 10GB | monthly | $14.95 |
| Data Center Disk Storage without secondary offsite backup | per 10GB | monthly | $12.95 |
| SureApps™ - SureDesk™ Only ($10 surcharge for local STI owned installs) |
| Microsoft Office Standard 2010 | User | monthly | $19.95 |
| Microsoft Office Professional 2010 | User | monthly | $27.95 |
| Microsoft Word 2010 | User | monthly | $14.95 |
| Microsoft Excel 2010 | User | monthly | $14.95 |
| Microsoft Outlook 2010 | User | monthly | $4.95 |
| Microsoft Access 2010 | User | monthly | $15.95 |
| SureHelp™ Unlimited Level I Remote Support | |||
|
SureHelp™ 24x7 Level I Help Desk • Phone, email and remote support
|
User | monthly | $59.95 |
| SureHelp™ Work Day Level I Help Desk ( 8am to 9 pm) | User | monthly | $44.95 |
|
• Workday p hone, email and remote support
|
|||
| SureHelp™ Level I Help Desk without Subscription | per call | $35 | |
|
Escalations to SureHelp™ Level II Help Desk (historically 30% of calls or less) |
per call | per quarter hour | see hourly rates |
| SureNetwork™ Business Continuity and Disaster Recovery | |||
|
SureNetwork™ Monitoring for PC and Server • Pro-actively administer, monitor and manage your computer assets and network |
User | monthly | $4.95 |
| Total Protection Antivirus service with Daily Monitoring | User | monthly | $7.95 |
| On call data sanitization and disinfection | per quarter hour | see hourly rates | |
| SureRecovery™ Snapshot (up to 50 GB) | Workstation | on demand | $75 - $195 |
|
SureRecovery™ Archive
|
| Additional Users Setup, Configuration and Changes On Demand | per quarter hour | See hourly rates |
| Expanded usage | session | monthly | $0.02 |
| Edits and updates | per quarter hour | see hourly rates |
| Custom Web Development | by contract | contact us |
| SureOffice™ Network Server and Monitoring |
| SureOffice™ Network Server and Monitoring | monthly | $299.00 |
| SureSolutions™ On Demand | Per | Frequency | Price | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
|||||||||||||
| Interactive design services | by contract | contact us | |||||||||||
| Custom applications | by contract | contact us | |||||||||||
| Consulting, troubleshooting, on-site and remote technicians | per quarter hour |
see hourly rates |
|||||||||||
| SureHelp™ Level II Remote Support | |||
|
SureHelp™ Level II Remote Support • Phone, email and remote support |
$135 | ||
| SureHelp™ Level II Remote Support - after hours or weekend | $165 | ||
|
SureHelp™ Level II Remote Server Support |
$225 | ||
| SureHelp™ Level II Onsite Support | |||
|
SureHelp™ Level II Scheduled Onsite Support • Advance scheduled, onsite, 2 hour minimum • $55 cancelation fee if cancelled within 2 hours or appointment
|
|
$165 | |
|
SureHelp™ Level II Scheduled Onsite Support - Pre-Paid • Advance scheduled support, pre-paid, 8 hour minimum |
$130 | ||
|
SureHelp™ Level II Emergency Onsite Support • 4 hour response time, 2 hour minimum |
$225 | ||
| SureHelp™ Level II Scheduled Weekend or After Hours Onsite Support | $225 | ||
| SureHelp™ Level II Support - NYC Metro Rates | |||
|
SureHelp™ Level II Remote Phone, Email and Remote Server Support |
$130 | ||
|
SureHelp™ Level II Scheduled Onsite Support • Advance scheduled, onsite, 2 hour minimum |
$175 | ||
|
SureHelp™ Level II Emergency Onsite or Weekend and After Hours Support • 4 hour response time, 3 hour minimum for Emergency Support |
$265 | ||
| • 3 hour minimum for Weekend or After Hours Support | |||
SureDomains™ Domain Name Management and Internet Services
| Domain name registration, Configuration and DNS security | per Domain name | yearly | $49 |
| Website and Domain Management | per Domain name | monthly | $98 |
|
• DNS Management • Version Control • 24x7 Monitoring • up to 5,000 visitors per month |